UPDATE 09-17-07 -05-06 Hummer H3 Turbo Kits - $4295 350HP Out of the Box!Looks like Turbonetics is keeping it at this price level for the indefinite future. We are also offering a $100 off any orderof $2000 sale throughout Sept & Oct.

E-mail sales@turbo-kits.com or call 860-676-2929 for the fastest service!

 

I JUST BOUGHT A TURBONETICS KIT, THE INSTALL HAS BEEN EASY. THERE WAS A PROBLEM WITH A CLAMP THAT WAS NOT THE DIAMETER OF THE PIPE AND ALSO THE KIT CAME WITH THE WRONG AIR FILTER. THE DIAMETER ON THE AIR FILTER WAS OF 4"' WHILE THE INTAKE PIPE IS 3"' SO I HAD TO BUY A K&N AND SEE WHAT I DO WITH THE AEM FILTER.SO I HAD TO SPENDEXTRA MONEYON THE FILTER, WHICH I THINK ITI SHOULD NOT HAD TO SPEN EXTRA AFTER SPENDING 4300 ONA TURBO KIT.ALSO BOUGHT A BORLA EXHAUST. EVERYTHING IS INSTALLED PROPERLY PRETTY EASY BOLT ON TURBO TO BE HONEST. HAD TO PUT SOME SPACERS IN ORDER TO PUT BACK THE FRONT METAL (THAT SAYS H3) PROTECTOR DUE TO THE INTERCOOLER PIPES, AND ALSO NEEDED TO DRILL A DIFFERENT HOLE IN THE BRACKET THAT HOLDS THE INTERCOOLER SINCE WHEN INSTALLED THE INTERCOOLER LOOKED SLANTED. I AM STILL WAITING ON THE COMPUTER IT WIL GET HERE ON FRIDAY OCTOBER 5TH. JESSE I WOULD LIKE TO KNOW IF YOU HAVE ANY FEEDBACK OR INPUT ON THIS KIT. I HAVE BEEN READIGN ABOUT SOME ENGINE LIGHT PROBLEMS AND SOME TRACKION CONTROLL ISSUES WITH THE KIT. ALSO AROUND THE FORUM I HAVE READ THAT THE CUSTOMER SERVICE IS LACKING. IS THIS ALL TRUE?. NOW THAT I HAVE EVERYTHING IN PLACE I WOULD NOT LIKE TO DRIVE A FUTURE PROBLEM. FOR THE MONEY THAT I PAID AND WHAT A TURBO IS I WOULD LIKE TO GET THE BEST CUSTOMER SERVICE. CAN YOU PLEASE ADDRESS THIS ISSUES AND PROVIDE SOME FEEDBACK?
ALSO I HAD TO BUY THE TIMER AND DID NOT GET THE BOOST GAUGE FOR FREE. AT THE SAME TIME I DID NOT GET THE 100 DOLLAR DISCOUNT THAT I JUST READ HERE WHICH YOU ARE AVERTISING. I JSUT BOUGHT THE KIT IN SEPTEMBER,THE SALESPERSONE I HAVE BEEN SPEAKING TO IS GRANT. HE HAS BEEN PRETTY HELPFULL.

IWILL WAIT FOR YOUR RESPONSE AND FEEDBACK ON ALL THESE ISSUES.

 

Hey Cheso,

I just sent you a PM, I need to know the name the kit was ordered under to check what special you qualified for at the time and then I can answer that and all of the rest of the questions. I PM'd you incase you didn't want to post your info publicly...

Thanks

-J

 

Hello Cheso,

Thanks for the PM and thanks for the order. I'll attempt to answer all of your questions, if you have any further, don't hesitate to ask

1) Air Filter: I wish you had contacted us; we would have gotten the correct air filter sent out immediately. Is the K & N you bought the OILED type? If so, send me an e-mail and I'll get you the correct AEM Dry Flow. The MAF is right after the filter so you do NOT want to use an OILED type air filter. It can cause issues with the MAF reading over time. If not, I'll still be more than happy to swap the filter for the correct one.

2) Install: I am glad you were happy with the install, except for some pushing and pulling here and there (it is a tight fit), most of our customers say the kit was fairly easy to install.

3) Engine Light Problems: We had one customer check back with us with the check engine light issue. It all stemmed from the traction control light. We worked with the head of R & D at Turbonetics to get it resolved for the customer. I have not heard from any new customers, but my guess would be that Turbonetics is now including that FLASH with the kits. The development mule H3 Turbonetics used did not have any of the traction control check engine lights and has been driven HARD for the last year. This is why the original FLASH didn't take those into account.

4) Customer Service: The other thread that is linked above was NOT one of our customers. I can assure you that if one of our customers has a problem we will do our best to fix it. If we can't fix it, we will make sure that it is handed to the right people at Turbonetics and followed up on until the issue is resolved.

There are 2 customers from this Board that have had issues, 1 was the check engine light and as I said in #3, we worked with Turbonetics to get that fixed for him. The other customer has a lift and larger tires and the tune from Turbonetics was made for the vehicle in stock form. What I was told was that a simple MPH correction in the CPU does not compensate for the gearing change the larger tires make and that a more detailed tuning procedure will be needed to smooth out the tune. However, I did give the customer a $100 discount on the kit as he knew ahead of time he had to re-tune for his specific set up. HP tuners tuning credits are $99 for the 2 credits needed to tune the H3. We are actually still working with Turbonetics & the customer on this one and I am waiting for an update.

5) Site Sales Special: You ordered the kit in August and said you found us on Google with no reference to the Message Board. In August, the special was FREE Shipping (normally $100 - $120) which you received. The current Special is $100 off, but you would have to pay for shipping. So the new special basically evens out with the other one, if anything, you paid less with the FREE Shipping special.

Hope this helps clear things up, let me know if you need anything else...

-J


[quote]ORIGINAL: CHESO

I JUST BOUGHT A TURBONETICS KIT, THE INSTALL HAS BEEN EASY. THERE WAS A PROBLEM WITH A CLAMP THAT WAS NOT THE DIAMETER OF THE PIPE AND ALSO THE KIT CAME WITH THE WRONG AIR FILTER. THE DIAMETER ON THE AIR FILTER WAS OF 4"' WHILE THE INTAKE PIPE IS 3"' SO I HAD TO BUY A K&N AND SEE WHAT I DO WITH THE AEM FILTER.SO I HAD TO SPENDEXTRA MONEYON THE FILTER, WHICH I THINK ITI SHOULD NOT HAD TO SPEN EXTRA AFTER SPENDING 4300 ONA TURBO KIT.ALSO BOUGHT A BORLA EXHAUST. EVERYTHING IS INSTALLED PROPERLY PRETTY EASY BOLT ON TURBO TO BE HONEST. HAD TO PUT SOME SPACERS IN ORDER TO PUT BACK THE FRONT METAL (THAT SAYS H3) PROTECTOR DUE TO THE INTERCOOLER PIPES, AND ALSO NEEDED TO DRILL A DIFFERENT HOLE IN THE BRACKET THAT HOLDS THE INTERCOOLER SINCE WHEN INSTALLED THE INTERCOOLER LOOKED SLANTED. I AM STILL WAITING ON THE COMPUTER IT WIL GET HERE ON FRIDAY OCTOBER 5TH. JESSE I WOULD LIKE

 

HEY JESSE THANK YOU FOR YOUR FAST RESPONSE I WILL CHECK BACK AS SOON AS I GET THE ECU ON FRIDAY AND THE CAR IS WORKING FINE.

THANKS FOR YOUR HELP.

 

Then your best wasn't good enough, nor did you hand it to the right people at Turbonetics to resolve the issue. In fact, ever since you "handed off the issue", I haven't heard a word from you. Which is right in line with what I'm now getting from Turbonetics when they couldn't fix their tuning issues.

Bull****!! You and Turbonetics can keep using this excuse, but please give me one simple piece of logic which tells me that raising a truck 4" into the air causes a turbo system to completely not work as designed and fall apart. You can't, nor can you justify the tire size difference once properly calibrated either. You nor Turbonetics is still working with the customer on this one because both of you have stopped responding to me and my tuner after several failed attempted fixes. There is your update. If you didn't want it publicly, you shouldn't have referred to me publicly without your facts.

I was lied to by Turbonetics. Jesse is not necessarily the bad guy here, but he keeps defending his employer who is, which puts him in the path of the crossfire.I do not like being lied to, I can work thru issues, but I will not accept bull**** and lies. The tuning on this kit is way off, more issues than I care to list off here. Not nearly enough R&D was done, again, more issue than I care to detail here. The kit after 500 miles had almost completely come apart from the use of the wrong type of bolts supplied with the kit. I almost lost my entire transmission because the line pressures were set too high. The fuel tuning is pig rich just to be safe because they were too lazy to take the time to tune across all the mapping tables. There is no way this thing makes 350 HP. This kit had potential, but it's obvious the Alpha introductionruined Turbonetics' plans, and so they rushed a package to market not nearly ready for production.

I made a mistake, I'm not telling anyone else what to do, but look at the facts and make your own rational decisions. So far I'm about an extra $4k into the kit.

[sm=icon_cheers.gif]

 

I have returned every e-mail and phone call and have ALWAYS responded to you.


In no way was I calling you out. I felt it was my duty to disclose any and all problems my customers were having with the kit as to not mislead any potential customers.I am waiting for an update from Turbonetics on this, so that I can follow up with you as well and continue to work on this.


To be fair to readers on this board, you did know from the beginning that your set up would require fine tuning and were given a discount on the kit because of it. I will see if I can get a more technical answer for you...


I willlet Turbonetics answer on this one. They know more about what was put into R & D of this kit.

My expierence selling their products is why I "keep defending" them.

-J

 

If you want to be fair to the readers on this board, quit bull****ting them with comments like this. A simple tire diameter change is not a "fine tune", it's a very simple parameter change, and when done correctly, has NO impact on the tune.

What you're trying to do is make the "readers on this board" think that my situation is a product of a lift kit and tire modification, which it is not. Codes not being properly turned off, line pressures being set too high, the use of wrong bolts, wastegate down tubes cracking, oil in the intercooler, should I keep going . . . . . ??? Do these sound like issues from a "fine tune" or causes from a 4" lift and 35" tires??

Bottom line, last words from you were: "I have the CEO & VP at Turbonetics working with me on this" and instead, I've had no such communication from either individual and I've had to deal with a Sales Manager who has gotten nowhere and turned this into what it is, and haven't heard from you since, until you started referencing my situation in this thread without the proper facts.

I have an obligation to defend the community against making judgment calls without theproper facts. As I stated before, I'm not trying to tell anyone what to do nor control anyone's buying experience, I'm just providing factual information based on my experience for everyone to base their own conclusions on to go forward with their own decisions. If we can't do that, the terrorists have won.

 

Been lurking a while but haven't really posted. Anyways,I spoke with Turbonetics today about all this stuff and I got some good info on all this. I'm not going to downplay the issues you have had but there are some resolutions available.

Check Engine Lights: Turbonetics worked with SCT and found out that there was some additional work needed on the flash to keep the codes cleared as you alluded to. The good news is that Turbonetics has agreed to take care of this for anyone with a problem. They just need to get the ECU sent back to them and they will flash it again to remove any of these codes.

Pipe cracking: Again Turbonetics has made some changes to resolve these issues. They have switched to a new stronger, redesigned bellow for the wastegate discharge that will eliminate this issue. For what its worth they made the same changes to another kit that was experiencing some issues with the very same thing and it has 100% resolved that issue

Now in regards to line pressure are you sure that its not limited to your truck and is not a side effect of the wheels/tires. I have owned several lifted trucks with some big tires in my life and I know for a fact that changing to 35s is going to have some side effects. I don't think anyone can reasonably expect any aftermarket company to R&D their kit on every type of mod available for a platform. Now I'm not saying that they don't do any testing or that 35" tires are the cause of all your issues. But I would say its entirely reasonable to expect the high trans line pressure could be caused by the increased load on the trans/transfer case as a result of a much heavier wheel/tire setup. Lets think about it reasonably here. Turbonetics has/had no reason to change trans line pressure. The turbo kit certainly wouldn't have any need to do so and certainly not to the extent of causing it to be excessively high. Now its possible the line pressure went high as a side effect of increased load demands of larger tires AND the increased amount of power the trans is being expected to handle. So you may be right. It may not be the tires alone that are causing an issue but I wouldn't expect the kit alone to do it. To be honest before you state for certain the kit is causing high line pressure I would ask that someone with kit only run a baseline of their line pressure and compare against what you have. That would be the only true measure. If you have done this and have this info I would be interested to see it. Additionally I can tell you for certain on my last truck that my Torque Converter and trans shift points changed their action when I went from 32s to 35s. Granted the GM trans ECU acts differently but I think its reasonable to expect some changes in the trans stuff as a result of 35s and the weight they equate to. As far as Air/Fuel ratio its no secret that Turbonetics tunes the kit to be overly safe. They can't tune for every single thing a person might have done to their motor so they have to keep the tunes overly safe to account for them. I don't think I've seen a single aftermarket turbo kit that is in mainstream production and not a platform specfic shop that comes with anything resembling an aggresive. I'm not trying to start an argument but I think we can discuss this without "going at each other" I hope.

 

I found a few great posts / forums at HP Tuners that may help anyone tuning beyond the normal specs of a vehicle...

http://www.hptuners.com/forum/showthread.php?t=8996(about tuning gear changes, this is by Bill who I thinkcreated the software)

http://www.hptuners.com/forum/showthread.php?t=11178 (Tuning Guide)

http://www.hptuners.com/forum/forumdisplay.php?f=46(I-5 Tuning Form)

This is just plain funny, thought I try to lighten it up a bit: Posting and You
http://www.youtube.com/watch?v=B9q2jNjOPdk

Here is a good list of causes for oil to leak from the turbo seals. Most of this is taken care of by the kit as it was designed by Turbonetics to work with the supplied turbo, but there are some things that are part of the install, clocking the turbo, oil drain line fitment, etc...

There are a few key items that you need to address relating to the oiling system for a turbocharged vehicle. All of the following items need to be accounted for to ensure proper operation.
• -3AN or -4AN (1/8”) maximum oil inlet line
• -10AN (1/2”) minimum oil drain line
• Orientation of oil inlet on bearing housing must not be greater than 15° from vertical.
• No 90° turns or kinks in drain line
• The use of silicone at or around all oil holes should be avoided at all times due to possible constriction of the holes due to silicone impeding oil flow when the silicone is applied and torqued to flange surfaces
• Oil line needs to make smooth transition into oil pan (no 90° fittings on pan)
• Oil drain needs to be placed as high as possible on oil pan (above the oil level)
• Hole in oil pan must match the oil drain line size
• If oil drain is located next to crankshaft main journal, then possible crank windage may occur (oil being thrown towards oil drain hole)
• Adequate crankcase ventilation
• No vacuum can be placed on the compressor inlet of the turbocharger unless turbocharger has a carbon seal installed
• Clean air filter
• Turbocharger must be mounted above the level of the oil pan so that oil can flow freely to the oil pan by gravity alone
• If the turbocharger is mounted below the top of the oil pan then a scavenging system must be implemented
• Excessively high oil pressure at idle may cause oil leakage and/or smoking at idle or deceleration
• Upon cold startup the use of heavy weight oil may cause smoking and/or leakage until oil temp increases to proper operating range


Thanks

-J

[quote]ORIGINAL: JWSchmidt3

[quote]ORIGINAL: TurboKits.com
To be fair to readers