Just curious as to why it would take 1.5 months to get you in the truck, and what happens if you have additional problems (maybe the same, maybe more serious) in that time? If you are going to dump the truck, and they are accepting the fact that it does have un-fixable problems, wouldn't both parties want to expodite the process? Also, is the Alpha equipped EXACTY the same as your H3? (aside from Alpha package differences naturally) If everything is on the up and up, go for it. That's a smokin' deal all things being equal !!!

 

That is a quick resolution and it sounds very fair to me. Substitution of collateral means that the note remains in place that you already have-no new loan. It sounds like you would have to "out of pocket" the difference if you want to upgrade-but this is an awesome outcome on a 1st time meeting.

I would bet the 1.5 mos is relative to all who have to be involved in the swap-meaning the dealer, GM, and GMAC...all of whom are seperately owned and operated.

I'm glad to hear you have a positive resolution.

 

i wonder if they would let you specially order one or is there one on the lot you like

 

Tax, license and registration is gonna be paid by who, or was that already lumped into your 5K difference?

Whoops, thought of another question: Would you be willing to give me a run down on the TPM issue(s) you experienced?

IMO the TPM system is a PITA and requires meticulous adherence to the operating instructions, and the instructions given in the manual are weak at best. I'm no fan of TPMs, although mine works fine. [&o]

Thanks..............and sounds like you have done a good job on working with the GM rep.

 

I would take it but since it is going to take a month to get in the ALPHA ask them to keep the Lemon and ask for a loaner to drive in the meantime. Might speed up getting your Alpha delivered.

 

I am not quite sure, do you have this agreement in writing? Or is it an understanding between "us men"? The deal sounds like a good one, and would be a credit to Hummer to follow through on. I guess that I am dubious given the problems LawWyfe had, although I grant her issue was different and in a different state. Never hurts to have a written contract!

 

dumb question, but what in the heck is a TPMS issue?

 

Tire pressure monitoring system problem

 

I was wondering what kinds of issues you could have withTPMS myself...

Mine goes off every day in the cold weather until the tires heat up

 

The dealership already has the exact Alpha we want and is holding it for us until GM, the Dealership and GMAC can talk/complete paperwork. Since it's the holiday season I have to realistically expect little paperwork being done until the new year. The cost difference betw/ MSRP's already accounts for tax, title, registration. Everything is in writing (this was a hassle) and is worth the effort on my end. I also followed up the afternoon meeting with a evening email to the GM rep outlining his commitment to me and he replied back in sincerity. Now the waiting game...
p.s. the TPMS problem was a issue but what sold the deal for us was that the service dept dropped the ball many,many times on fixing the tire issue and even lied to us about replacing the sensors twice. GM realized this mishap and connected the dots when the service advisor was fired and the Service GM was fired.