What do you say about a dealership that will go the extra mile to take of a problem? I say that it is greatly appreciated. Breifly…

A service and registration problem not resolved at the dealership (55 miles away) was resolved at my home. Frank Kent Hummer, Fort Worth, arranged for a glass company to replace the windshield moldings and the salesman replaced the expired ‘temp’ tag (the county tax office mishandled) in my drive. They did this on their own; I did not make it an issue.

 

Id have to say that its very unusuall to see that extended service, espeially after the sale! the best way to thank them woud be to continue doing business with them! Thats Great! There are businesses out there that care about thier customers and want to do the right thing. Going above and beyond doesn't happen too often, thats nice to hear. Send a nice note to that Salesman! He deserves his commision and deserves more business!

 

I think a note to the people above them should be in order. That is really great service!

 

did they wash it for you while they were at your house? sounds like a rare dealer in TX, send all your friends there.