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Old 12-21-2010, 12:37 PM
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Default Factory Bose System cd's stuck!

Hey Guys,

My wife and kids were driving our 2006 Hummer H2 lux and it had the NAV cd in the system. They then wanted to play a cd and did not think the Nav cd was in. It sucked in the second CD and now it will not eject anytyhing???? I know it was a dumb mistake, but it is what it is. Anybody have any tricks or suggestions on how to fix this?

Any input is appreciated.


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Old 12-21-2010, 06:06 PM
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Location: Ontario, Canada
Posts: 56

Hi i thought this may help you get the second cd out, it was wrote to get a cd out that has a paper label on it but it may help you.

Obviously the paper label is causing the problem.

Here are a few things you can try:

Tips and Tricks:

◊ Figure out what fuse controls the CD player and, with no key in the ignition, pull the fuse out for a minute (or more - I've seen TSBs that say leave the fuse out for 10 minutes), then replace it (theory being that the fuse acts as a reset button). If you cannot find the fuse, you can disconnect the negative battery cable, but you'll lose your radio presets and other settings. Make sure you have any codes for your radio that may be required since disconnecting the battery cables can cause the radio to quit working too. This fuse trick seems to have the greatest chance of success overall. Check your owner's manual - you may have more than one fuse that controls the CD and/or the radio and you may need to remove all the related fuses. (There's a "risky" variation of this tip described in the Multiple (6-disk, etc.) Systems section of the guide for attempting to fix a CD changer)

◊ Turn your ignition on to the accessory position. Hold the eject button down for 2 or 3 minutes. Depending on your make/model, the eject button may flash. When the button stops flashing (or when a few minutes has passed), release the button and immediately press it again (theory being that the two minutes of "work" followed by a quick break will fool the player into releasing the disc when you press the eject button again).

◊ Try using some tweezers, needle nose pliers or hemostats (every tool kit needs a hemostat or two!) to pull the CD out while pressing the eject button with power going to the player (theory being that the disc is so slick the player can't eject it without help). Some people report success just by pulling the disc out with the tweezers without power to the player and without pressing the eject button.

◊ If your player has a small hole in the front of it, like most personal computer CD players do, straighten a paperclip and push the clip straight into the hole to manually release the catch. Some players have a groove under the CD door instead of a hole. Look for a hole about the size of the paperclip and don't mistake an emergency release hole for an earphone jack.

◊ Some players, especially aftermarket ones, use a CD cartridge or magazine. Tapping on the cartridge while pressing the eject button sometimes ejects stuck discs. CarSpace member Alwaysfords2 has been able to remove stuck CD magazines by using a piece of shim stock or a hack saw blade and going alongside one of the long sides of the magazine to hit the release. You can rock the magazine a little bit in the slot to see the mechanism and it should be easy to release - sort of like using the little pin hole on a CD drive, the magazine pops up as soon as it is freed.

◊ Remove the faceplace from your player (be gentle; something like a butter knife often works without damaging the bezel or breaking tabs). Then look for a tiny, usually recessed little button that you can press. You may need that unbent paperclip to reach the button.

◊ Find a coaster in your junk drawer - by coaster, I mean an old CD that doesn't work. Or use a blank one if that's all you have. Insert the coaster about an inch into the slot (yes, on top of the stuck CD). Then turn the ignition on and hold the eject button and wiggle the CD around. Don't be hamfisted - you're just trying to give the player some traction to help it eject the stuck one. If this fails, then try slipping the edge of the coaster (or something even thinner) under the stuck CD and pry it up while pressing the eject button. Again, be gentle - you don't want to ruin the player when a pro may be able to remove the unit and free the disc for $20 or so.

◊ Find a Popsicle stick or something thin but rigid and tear off a few inches of Scotch Tape from that roll you keep in your junk drawer (next to all those ruined CDs you intend to make Christmas ornaments out of some day). Put the tape on the top of the stuck CD using the thin stick to help attach the tape firmly to the disk. Like the hint above, the idea is to lift the CD enough to enable the player to eject it.

1. Get a 1 inch to 2 inch wide putty knife and wrap tape around it with the sticky side of the tape on the outside of the knife. Use a strong tape like Gorilla tape for best results. The knife is typically tapered so that if you wrap the tape tight enough it will not slide off the end
2. Get a piece of paper and stick it to one side of the knife. Trim with scissors. You now have a thin sticky knife you can slide into the CD player opening.
3. Insert knife into CD player with sticky side down trying to get it to go on top of the CD that is stuck. Press down gently to get the tape to stick to the CD.
4. Gently lift up and pull the knife out. Hopefully the CD will come with it. You might try hitting the eject button if it doesn't work the first time...

Multiple (6-disk, etc.) Systems:

◊ On some brands, pressing the load and eject button at the same time will cycle the changer and eject a stuck disk. If your changer uses magazines to hold the CDs, be sure to try the shim trick above.

◊ Risky variation of the fuse tip that fixed a CD changer. Rbronosky in the Axiom 6-CD Changer discussion on CarSpace figured out which fuse controlled the CD changer. When pulling the fuse didn't reset the changer, he turned the ignition on just enough to run the radio. While the radio was on (and against his better judgment), he pulled the fuse and then replaced it. This operation caused a huge blue spark! But his changer immediately started shuffling, the eject button released the stuck CDs and the CD player worked like new. Because of the risk of fire and damage to other electrical components, this tip cannot be recommended. But if you like living dangerously
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Old 12-23-2010, 06:30 PM
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Join Date: Dec 2010
Posts: 4

Originally Posted by Brianb View Post
Hey Guys,

My wife and kids were driving our 2006 Hummer H2 lux and it had the NAV cd in the system. They then wanted to play a cd and did not think the Nav cd was in. It sucked in the second CD and discount car electronics now it will not eject anytyhing???? I know it was a dumb mistake, but it is what it is. Anybody have any tricks or suggestions on how to fix this?

Any input is appreciated.


Only thing I can really think of is to get some tweezers and try to get them out. Because if they dont come out with the eject button they are jammed in there.
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