Especially if you deal with a service department that makes you suspect that you need to do this. Fortunately here in Socal there are quite a few dealers. I think the competition keeps these guys pretty competitive and straight.

 

Man, I'm lucky my Service Advisor is a customer of mine!! He goes out of his way making sure I'm HAPPY!!

Dennis Mitchell at Murray's Cheverolet HUMMER in Winnipeg!! In case any HUMMER mucky mucks ever read this!!

 

That's a good idea; one that I'll adopt. Sad commentary that you have to do that to ensure that the work gets done.

Cliff

 

i learned the paint-on-parts thing about 5 years ago when i brought my motorcycle to a dealer b/c it wouldn't start. they seemed to be jerking me around for a bit, and said they replaced the starter relay. when i pulled off the seat to check, the service guy got really offended and said "what, you don't believe me?!?". um, no, i don't. i couldn't actually tell if it was new or not - that's when the idea hit me to mark things with a dot of paint.

 

Solar, every time I have gone to Pape for service they have handled everything wonderfully. I have always dealt with Chris. I walked in the other day, I'm lucky I work a mile away, told them I lost my key, Chris told me it would probably cost 6 bucks. I walked over to the parts guy he said I would need a special key for like 60 bucks because the normal blanks didn't work too well. I told him Chris said 6 bucks so he cut me a normal blank and had me test it. I told him it worked hard the first couple times but then it worked fine. He cut me another one and said on the house have a nice day. Also I dont know if anyone remembers or not but about a year ago I had a post where my wheel fell off. I brought it in to Pape and they thought they would have it ready the next day. Well it needed some parts and had to have a fender painted so it ended up taking a week. They hooked me up with a rental and when I mentioned to Chris that I was thinking of having my grill painted balck and asked him for an estimate he never gave me one. That made me mad but when I got it back he had painted it for me, no charge. After your first ordeal with the steering shaft I took mine in and had it replaced a couple days later. My wife hasn't noticed the clunk since then. I always label my tires when I have them rotated and they always have rotated them. It my help that I'm 6' tall 240 pounds, but they dont know that when I call. Next time your down post a message and I'll go over with you and have your back. 120lbs soaking wet isn't very intimidating.