RE: Going under the wrench....

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RE: Going under the wrench.... - 10/19/2007 1:43:46 PM   
Muddydawg75


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I dunno bud....  The crapbox they gave me is from Enterprise.... and when Trey takes his H3 into his dealer (enterprise) they give him a Caddy.... 

I can understand them not giving me another hummer.... but let's be honest here... I put more down as a downpayment than a 2008 Kia Optima is worth....

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RE: Going under the wrench.... - 10/20/2007 12:44:24 AM   
HummBob



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quote:

ORIGINAL: Muddydawg75

Rental....  not through the dealer.... which I think is crap.... you buy a nice car... and it breaks... and they reward your business with a Kia?

Check engine light = Not warranty.  They said it was mud inflicted and not covered.  So much for the "We stand behind people that wheel their hummers"  They are replacing a vent solenoid something or other.  $73

Axle seal = Warranty

Squeeky door panels = they said they have never heard of anyone complaining about them.  I said fine.  I'll just do it myself.

Power steering/brake issue = "You need new brakes... your rotors are delaminating."  What a crock of ****.  I've been wrenching for over 20 years and I am insulted that they would tell me something like this.

Here is the best part....  they had to take off the tires to "Inspect" the brakes.... but when it was requested that the tires be rotated....  they said it would be $50.

Not impressed.... and I will be looking for a chat with the service manager soon.


He's FULL OF SH!T!!! I've never met an H2 owner who DOESN'T have SQUEEKY DOOR PANELS!!!

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RE: Going under the wrench.... - 10/20/2007 12:45:21 AM   
HummBob



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Nice KIA though!!!! 

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RE: Going under the wrench.... - 10/20/2007 4:04:51 AM   
Trey124



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Hey Muddy atleast your girlfriend won't bang the side mirrors on the Kia, as she does with the H2. You should return the Kia coverred in mud, if they ask just tell them you went wheelin'.

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RE: Going under the wrench.... - 10/20/2007 6:13:03 AM   
Muddydawg75


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Ok....  here is the final story. 

Tires rotated free of charge.

Axle seal repaired under warranty

Vent Solenoid = $73

Powersteering issue = I was given a paper Document ID#1851917 which lists the issue and I was told what I reported isn't what this document is about.  I guess I'm just stupid because I only drive the truck once a week... and when it didn't do it for 6 months... and then just started doing it.... I guess according to this paper it's normal.  I dunno....  The only thing I know I could have is low power steering pressures... and I will seek out to find out that the numbers are and find out myself... if I can replace the power steering flow control valve (P/N 26095470) according to this sheet.

I'm not 100% happy.... but at least that ****ing Kia is not in front of my house anymore....

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RE: Going under the wrench.... - 10/20/2007 8:21:50 PM   
HummBob



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quote:

ORIGINAL: Muddydawg75

I'm not 100% happy.... but at least that ****ing Kia is not in front of my house anymore....


GOOD!!!!!

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RE: Going under the wrench.... - 10/21/2007 5:28:30 AM   
Muddydawg75


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I also see that they overinflated the tires to fool me....  I keep them at 37.... they jacked them up to 42....  like I wouldn't feel 5psi...

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RE: Going under the wrench.... - 10/21/2007 8:28:45 AM   
alrock


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Kia? Ouch. My dealer (Lund in Phx, Hummer/Cadillac/Saab) always puts me in a Caddy through the onsite Enterprise dealer.

$50 tire rotation? When the wheels are already off? Wow, instead of trying to win a customer with a bit of customer service they basically said they are only after today's sale and don't want you as a long-term customer.


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RE: Going under the wrench.... - 10/21/2007 10:06:36 AM   
GorillaH2


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I hate dealers...they are even worse than a mechanic

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RE: Going under the wrench.... - 10/21/2007 10:30:47 AM   
PatentGuy

 

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Would it be possible to obtain a copy of this sheet from you regarding the power steering? 

My 03 seems to have a low pressure situation at idle, but it really doesn't feel like what I am used to when power steering starts to go.  If this is "normal" then I will just leave it alone.  Truck only has about 12K miles on it, no signs of any leakage or other power steering problem indicators.  I've been treating it as if it gets worse I will replace the pump, or when I have a couple of days that the truck isn't needed I will replace the pump.  However, if this behavior is known, and not indicative of failure, happy to let it be.

thanks

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RE: Going under the wrench.... - 10/21/2007 5:03:18 PM   
Muddydawg75


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PG I will try to scan the paper if I can tomorrow...

They ended up not charging for the rotation.

The best part.... the very best part.... I get in the truck today.... and my old friend mr check engine light is back on again.....

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RE: Going under the wrench.... - 10/22/2007 1:27:19 AM   
HummBob



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quote:

ORIGINAL: Muddydawg75

PG I will try to scan the paper if I can tomorrow...

They ended up not charging for the rotation.

The best part.... the very best part.... I get in the truck today.... and my old friend mr check engine light is back on again.....


Fukin Figures!!!!

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RE: Going under the wrench.... - 10/22/2007 4:11:43 PM   
Muddydawg75


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Going back in tomorrow.....  wish them luck....

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RE: Going under the wrench.... - 10/22/2007 5:41:06 PM   
Gunzz

 

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Had the same issue with Power Steering on my 05 H2, as you described briefly. When in gear at idle it was very hard if not impossible to turn the steering wheel. If you gas it a little raising the RPM's it would turn. I seemed to notice that this happens when the vehicle was hot, driven for a while and in hotter weather.

Anyway I took it into Turnersville Hummer and they said the power steering pump was bad. They replaced it and it worked fine. That was over a year ago. I have noticed that once again this problem has occurred intermittently. Tomorrow it goes in again to be checked out. Although I have no brake issues I will tell you that the power steering pump is also the booster pump for the brakes. So if you are having both issues take it back and tell them to check the pump when it gets hot.

It might solve both your issues.   Good luck and I'll let you know what they find for me.

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RE: Going under the wrench.... - 10/22/2007 7:07:33 PM   
bobh002


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If they have to keep it again are you gonna press them to get you a real rental this time? Or just get one for the time its in the shop and see what's the best you can get...LOL.... ( that way i'll know next time I go in there )

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