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HummerGuy -> Let me tell you a story about Subway...... (7/19/2007 11:23:02 AM)
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I stopped going to my Subway across the street from my job because I got fed up with them always screwing up my order, literally 50% of the time. I figured after months of not going I'd give them a try again this week. Well, 50% is still accurate.......
I walk up to the counter today and say "I want a foot long Roast Beef" OK, VERY articulate by the way do I speak these words. This short little hispanic kid takes my order. Mind you, my wife is hispanic so don't go saying I'm this or that.
Anyway, he asks me what kind of bread and all that. Not even 15 seconds later, he goes "what kind" meaning what kind of sandwich do I want, and I said "Roast Beef" He says "huh" and I said "Roast Beef". He says "OK" and starts putting all this turkey on it. I kid you not.
I just have this kinda blank stare on my face. He says "what else" and I said "I didn't say turkey, I said Roast Beef" and I swear he stared at me for 10 seconds like he had no idea what I just said. I had to actually point it out to him and tell him what I meant. I said "No, I want Roast Beef, not Turkey" Mind you, I was being nice, wasn't raising my voice, etc. So, he goes and puts it on top of the turkey. OK, no big deal. He said " what else" and I said "Pepper Jack Cheese and Mustard" He puts swiss cheese on it and 10 seconds later says "Ketchup right?" so I said, "no, Mustard" Again, a blank stare. I had to point that out to him too. After that point I just gave up and told him "nothing else"
So, this is why I stopped going to this Subway. I shouldn't have to know how to speak spanish to order my damn meal. I should not have to point out what I want to someone because they don't understand what I'm saying. This is FREAKIN' America, and I'm tired of this crap with this Subway. I mean if you don't even know the differences in your own meat why the hell are you working there? This isn't about him not being nice because he was, and so was I, but inside I was very aggrivated.
How can someone hire someone else that can't understand English the heart of Chicago in a business district? I'd just like to know that. This is starting to happen more and more around here, at McDonalds, Burger King, etc. and I have seen alot of pissed off people because of it. If it was a Mexican restuarant in a Mexican neighborhood, I would completely understand, because I have spent half my adult life in those places and have no problem with my friends ordering for me. But C'mon now, this is a different situation.
I have a suggestion: STOP HIRING YOUR FAMILY AND FRIENDS AND HIRE PEOPLE THAT CAN ACTUALLY DO THE JOB THEY ARE PAID FOR!!!!!!!!!!!
Thank you [:D]
P.S. I won't even get into how my wife's family critisizes me for not talking to them more when we visit them even though most of them are speaking Spanish and I have no idea what they are saying. Oh yeah, I fixed that problem though by telling them I don't understand wo how am I supposed to talk to you. Most of them speak perfect English by the way, but love to come to my home and all speak around me a language they know I don't understand. Thanks for listening [:D]
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