RE: UPDATE: Front-end Rattle...Any Suggestions?
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RE: UPDATE: Front-end Rattle...Any Suggestions? - 8/16/2007 11:54:52 AM
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landsteam
Posts: 4
Joined: 8/8/2007
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I called another dealer near me "Ramp Hummer" they said it can't be the steering shaft with only 300 miles. He said sounds like a control arm or something he said I have to bring it in for them to look at it. Then I called another dealer "North Bay" they said it can't be the steering shaft as the part was corrected last year and all new 2007's should have the new part allready and they would have to look at the car also. It seems that most of the dealers don't know much about the H3 and give wrong or bad advice that requires you to make unnessary trips to them. The dealer that sold the car to me says the new steerling shaft parts should be there next week. I guess the run around will start now. It sucks that a one week old car has a problem.
< Message edited by landsteam -- 8/16/2007 12:09:50 PM >
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RE: UPDATE: Front-end Rattle...Any Suggestions? - 8/16/2007 12:19:49 PM
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preslb
Posts: 23
Joined: 8/14/2007
From: EAST TEXAS
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You could also try calling the 800 number to the GM Hummer department. It is in the back of the manual. I had a problem with a dealer not giving me a real answer so I called GM and within an hour the owner of the dealership called me. He still was of no real help but, at least they might stop giving you the run around.
As I said earlier, mine is getting the new part in the morning. I feel like christmas had come early. Hope it works
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RE: Front-end Rattle...Any Suggestions? - 8/16/2007 12:39:30 PM
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samvoiceman
Posts: 67
Joined: 7/16/2007
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Great thread! Mine was lower ball joint but the steering is my next complaint if it get thumpy!
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RE: UPDATE: Front-end Rattle...Any Suggestions? - 8/16/2007 12:43:22 PM
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greenshirt77
Posts: 94
Joined: 5/7/2007
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quote:
ORIGINAL: landsteam
I called another dealer near me Ramp Hummer they said it can't be the steering shaft with only 300 miles. He said sounds like a control arm or something he said I have to bring it in for them to look at it. The dealer that sold the car to me says the new steerling shaft parts should be there next week. I guess the run around will start now. It sucks that a one week old car has a problem.
Well, whoever you talked to needs a control arm upside his head.
It doesn't matter how many miles the vehicle has on it- the issue is a steering shaft design fault right out of the box. That's why a completely new lower steering shaft has been designed and is now being produced.
If the dealers read the GM bulletins that pertain to them, they would know these things.
IDIOTS!
Sorry to hear some of you are having such a headache with dealers on this. Point them to the bulletin, tell them you need the fix, or if they would prefer, you will take it up with GM directly.
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RE: UPDATE: Front-end Rattle...Any Suggestions? - 8/16/2007 1:18:01 PM
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RealJeep
Posts: 725
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Well...I went to the HUMMER dealer in Tampa today and got on the waiting list. I was told the new and improved steering shaft has to be ordered using the vehicles VIN, they just can't batch order a bunch of them. So at least I'm making progress.
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RE: UPDATE: Front-end Rattle...Any Suggestions? - 8/20/2007 11:51:48 AM
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ghettoct
Posts: 29
Joined: 7/31/2007
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""That's why a completely new lower steering shaft has been designed and is now being produced. ""
i was put on list 2 weeks ago for the new designed part and was called today saying the part was in at dealership...when i first inquired about the noise two weeks ago they said GM was aware of it and was replacing it with a re-designed part. i jokingly said would it take all day to replace and the service guy said it would be less than 30 mins to do it... any word out on anyone else getting contacted about their part being in now?
also my drivers side front sits 1 inch lower, iam going to ask about that when they fix the steering shaft, should i insist on a wheel alignment also or do they do it anyways? (i know kinda stupid question...lol)
keep the skids greased!
james out
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RE: UPDATE: Front-end Rattle...Any Suggestions? - 8/20/2007 12:03:55 PM
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dmb7280
Posts: 384
Joined: 3/7/2007
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yes dude, request the alignment! you'd think it goes w/out saying, but some dealers think otherwise. i'm only speaking from experience b/c your alignment will definitely be off.
good luck!
lil d
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RE: UPDATE: Front-end Rattle...Any Suggestions? - 8/20/2007 12:15:16 PM
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ghettoct
Posts: 29
Joined: 7/31/2007
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thanks! iam trying to find the service bulliten for the leveling of the front end so iam armed with the numbers..lol
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