Dealer issue - Certified Pre-Owned Question

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Dealer issue - Certified Pre-Owned Question

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Dealer issue - Certified Pre-Owned Question - 3/27/2007 10:17:21 PM

Cheesehead H3

Posts: 37
Joined: 2/24/2007
Status: offline

Hello all,

The story is as follows:

Wife drives a "certified pre-owned" Toyota Highlander purchased from one of the many Toyota dealers in my area. 2 years later I have had numerous problems with the A/C going in and out and had the blower control module replaced 4 times under warranty (purchased the extended warrant).

Today after having it replaced for the fourth time, the service tech tells me (different than the dealer I purchased from) that he believes the car has been in a FLOOD and has extensive damage to the wiring harness that is causing a short in the wiring to the blower module, hence the amount of times it has been changed.

My question is... The Toyota Highlander was a certified pre-owned and now this dealer is telling me it was in a flood and will cost "thousands" to replace the wiring harness that is not under warranty. Also let me know that at anytime it could short out and cause a major fire within the cabin.

Any advice is appreciated (outside of trading it in, not an option at this point). I would like resolve and may go back to the original dealer (purchased from) and talk with them about the "flood issue"

Can't see how they can certify the truck when it potentially is a flood damaged vehicle, in fact, is it not law that the dealer has to disclose it if it has been in a flood?

Thoughts? Thanks all!

Post #: 1

RE: Dealer issue - Certified Pre-Owned Question - 3/27/2007 10:37:46 PM

Dennis

Posts: 7584
Status: offline

Do a Carfax on your VIN and see what pops up in it's history...

(in reply to Cheesehead H3)

Post #: 2

RE: Dealer issue - Certified Pre-Owned Question - 3/27/2007 10:44:43 PM

kild1

Posts: 852
Joined: 12/26/2006
Status: offline

did you buy it after hurricane katrina ?
i know they move alot of car/trucks to memphis to sell after the water went down
one of our customers bought a ranger for a gr8 price
but now its not a gr8 price because we have replaced the front end and rear end

_____________________________

07 H3X Sonoma Red Metallic

(in reply to Dennis)

Post #: 3

RE: Dealer issue - Certified Pre-Owned Question - 3/27/2007 11:05:27 PM

Cheesehead H3

Posts: 37
Joined: 2/24/2007
Status: offline

quote:

ORIGINAL: Dennis

Do a Carfax on your VIN and see what pops up in it's history...

Will do, if nothing comes up, do I have anything to hold to the dealer as in responsiblity? Oh, this vehicle was purchased before Katrina.

(in reply to Dennis)

Post #: 4

RE: Dealer issue - Certified Pre-Owned Question - 3/27/2007 11:11:21 PM

Dennis

Posts: 7584
Status: offline

I donno..Maybe you can get something in writing to substaniate that the car was flooded at one time, from an independant garage or another Toyota dealer...With that bit of documented evidence, I can imagine the place that sold it to you maybe more inclined to swing a real good deal on a later model..

< Message edited by Dennis -- 3/27/2007 11:12:29 PM >

(in reply to Cheesehead H3)

Post #: 5