Loaner Car Woes

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Loaner Car Woes - 3/12/2007 7:18:57 PM   
NJTEX

 

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Okay, here's the deal.  Just dropped off our H3 for the valve issue.  The dealer pulls a nice new Chevy Minivan around for us to drive while the work is being done.  I'm a happy camper, it's free and I never got this level of service with any other car before.  In fact, I'm already planning my trip to Home Despot to pick up the panelling I've been eyeing for the garage and to the local nursery to pick up the field stones I need for a garden wall project I'm planning for this Spring, all while I'm filling out the paperwork.  I've maximized this stroke of good luck and all is right with the world!

On the other hand, someone else in my family is upset, said she wouldn't ever be seen driving a minivan.  Needless to say, she'll be driving my car but I'm still happy because I won't have to arrange or shell out for a rental for me to drive.

Anyway, is this normal or should one expect a loaner car of equal or greater value?






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RE: Loaner Car Woes - 3/12/2007 7:23:55 PM   
crank



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They gave me a tiny import POS. I got greased up and said a few choice words under my breath. Sucks!

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RE: Loaner Car Woes - 3/12/2007 7:25:51 PM   
HummBob



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From things I'VE READ, in the States, the should give you a loaner of EQUAL value of your ride.

Here at my DEALERSHIP, they have an Enterprise rent-a-car in the building that they use for "LOANERS", and I think the nicest vehicle I've seen there(Enterpise) is a couple of Tahoes(which I finally got)!!

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RE: Loaner Car Woes - 3/12/2007 7:33:20 PM   
H34 pleasure


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X2 on Hummbob's answer...they should give you a loaner of equal value of your ride.

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RE: Loaner Car Woes - 3/12/2007 7:34:41 PM   
Dennis

 


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My dealership says: for a HUMER of any kind, the Loaner is either another HUMMER or a Caddy...
And I didn't even buy it from them in the first place...Bob Moore Hummer, OKC is the best!

< Message edited by Dennis -- 3/12/2007 7:36:00 PM >

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RE: Loaner Car Woes - 3/12/2007 7:36:56 PM   
Little Monster

 

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quote:

ORIGINAL: HummBob

From things I'VE READ, in the States, the should give you a loaner of EQUAL value of your ride.

Here at my DEALERSHIP, they have an Enterprise rent-a-car in the building that they use for "LOANERS", and I think the nicest vehicle I've seen there(Enterpise) is a couple of Tahoes(which I finally got)!!


What they are suposed to do and what they do do are wat too different things...the assholes...Last time I had a loner for my AV they gave me a canyon...that freakin thing barely made back to the rental shop after i got done with it...

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RE: Loaner Car Woes - 3/12/2007 7:59:11 PM   
NJTEX

 

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A Canyon, you lucky son-of-a-gun, think of all the leaf mulch you could have shoveled into it from your town's recycling center!

Okay, I've got the picture.  My wife is right, AGAIN, and I'm the shmoe!

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RE: Loaner Car Woes - 3/12/2007 9:29:37 PM   
kild1


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anytime our 06 was at the dealer we got a H3 or a H2
the last time our 06 was in the service guy told us that there has been so many wrecked
from loaners and dealer cars for the white collars to drive around they stopped  doing the loaner
thing and went to enterprise..
enterprise is right around the corner and they have H3s for the hummer owners  as a rental
and the dealer covered the cost of the rental  just not the ins.
but ur full coverage on ur H3 rolls over to the loaner while ur driving it

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RE: Loaner Car Woes - 3/13/2007 3:13:55 AM   
Crash

 

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The only time I've had to deal with this was after hitting a deer and they had the truck for two weeks..  They pointed me down the street to Enterprise..  The daily rate on an H3 as a walk-in is like $75 a day..  Through the dealer it was $40..  Of course insurance only allows $25 or so leaving me with the rest...  I had access to a company truck so I didn't bother with a rental MOST of the time..  The downside was that the Hummer Happening was the very next weekend..  So I went for the rental H3 for the weekend..

$65 to do this.. 



Hey Butch..  You ready to go wheelin' yet...??   LOL

Seriously, we're going over to Superlift in Hot Springs on the weekend of the 31st.  We'll be gentle...

< Message edited by Crash -- 3/13/2007 3:15:16 AM >


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RE: Loaner Car Woes - 3/13/2007 2:35:28 PM   
importkiller

 

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Her's the thing, if you bring your h3 in to a gmc,hummer dealer you get whatever they have as loaners, most of the time they will be cheaper than your truck. This is why I bring mine to a hummer/caddy dealer. Their loaners have to be acceptable to caddy owners so they are all cadillacs. I always get a nice new Cady CTS when I bring my h3 in. I look forward to when something on the h3 breaks.

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RE: Loaner Car Woes - 3/13/2007 3:02:12 PM   
dilo2001gt



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Hummer or a Caddy that's what i get.

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RE: Loaner Car Woes - 3/13/2007 4:33:16 PM   
NJTEX

 

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The owner of the Hummer dealership also owns the Chevy dealership down the highway, guess that's why we got the minivan.  BTW, we purchased the H3 while the Chevy dealer was still dualed with Hummer and the place was a bit tired.  This was our first visit to the new Hummer exclusive brand location and it's very nice, a real Hummer paradise.

According to the dealer, they don't work on the individual heads anymore but just swap them out as an assembly.  As soon as the part arrives, they claim that they will turn around our truck in a day.

I didn't think to ask but I assume it'll be a reman instead of a new head.  Am I on the right track?  I think even a reman will be okay because they're more likely to be assembled according to factory specifications than one done at field level.

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RE: Loaner Car Woes - 3/13/2007 11:01:05 PM   
importkiller

 

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it's a new head. they are now bieng sent as a whole package with everything needed as before they had to order every part they needed for the repair.

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RE: Loaner Car Woes - 3/14/2007 2:34:51 AM   
ta8088

 

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quote:

ORIGINAL: Dennis

My dealership says: for a HUMER of any kind, the Loaner is either another HUMMER or a Caddy...
And I didn't even buy it from them in the first place...Bob Moore Hummer, OKC is the best!


My dealer is the same way. I've never left there with anything but a rental H3 or a Caddy.

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RE: Loaner Car Woes - 3/14/2007 8:42:49 AM   
Racerboy80



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Just got a rental yesterday from my dealer...Cadillac CTS.

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