Problem with H3
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Problem with H3 - 4/5/2006 6:22:08 AM
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H3gal
Posts: 25
Joined: 4/5/2006
Status: offline
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On Saturday, just shy of 6,000 miles on my new H3, I got the check engine light. I called Onstar. They diagnosed it as a Power Train Misfire. Of course, I was read the "list" of do's and don'ts. I had to wait to bring it down to the dealer (30 mins away) on Monday. Bring it down to the dealer and they diagnose the problem as Cylinder #3 Misfire. They explain this has been happening on the H3's as well as the Chevy Colorado's...they can't get the parts for 14 days and then they estimate a 2 day fix on the problem. The biggest headache is that we were supposed to drive 3,000 miles on it. They assure me the truck is safe to drive and won't break down. Yah right!
After the dealer, the next day, the engine light started flashing a few flashes when I would sit at a light and it would idol. It would be a hard idol - they said that was a fluke one time yesterday. Well, it happened again.
Now, I have to rent a vehicle for $300 because I am NOT taking my chances in this beast! I am so frustrated. I called Hummer and they don't seem to care to be honest.
I am starting to lose all faith in this product! I am so upset about it.
Can anyone let me know what they have done? Specifically, the steps they took to get resolution? Any assistance you can give me would be appreciated! Thanks in advance!!
Fellow Hummer Owner - less than happy now.
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RE: Problem with H3 - 4/5/2006 8:31:35 AM
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Dennis
Posts: 7584
Status: offline
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quote:
ORIGINAL: H3gal
On Saturday, just shy of 6,000 miles on my new H3, I got the check engine light. I called Onstar. They diagnosed it as a Power Train Misfire. Of course, I was read the "list" of do's and don'ts. I had to wait to bring it down to the dealer (30 mins away) on Monday. Bring it down to the dealer and they diagnose the problem as Cylinder #3 Misfire. They explain this has been happening on the H3's as well as the Chevy Colorado's...they can't get the parts for 14 days and then they estimate a 2 day fix on the problem. The biggest headache is that we were supposed to drive 3,000 miles on it. They assure me the truck is safe to drive and won't break down. Yah right!
After the dealer, the next day, the engine light started flashing a few flashes when I would sit at a light and it would idol. It would be a hard idol - they said that was a fluke one time yesterday. Well, it happened again.
Now, I have to rent a vehicle for $300 because I am NOT taking my chances in this beast! I am so frustrated. I called Hummer and they don't seem to care to be honest.
I am starting to lose all faith in this product! I am so upset about it.
Can anyone let me know what they have done? Specifically, the steps they took to get resolution? Any assistance you can give me would be appreciated! Thanks in advance!!
Fellow Hummer Owner - less than happy now.
This is a known issue with a flaw in the engine head on a select few H3s (unfortunately your's is appearantly one of them) ..the fix is a replacement of the whole head assembly...That's why the 2 week wait on parts.
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RE: Problem with H3 - 4/5/2006 9:07:53 AM
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H3gal
Posts: 25
Joined: 4/5/2006
Status: offline
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Dennis
Thanks for your reply. One question: Does this having to take the engine apart to fix this problem, compromise the vehicle in any way? Is it "really" safe to drive?
Also, after reading some of the "other" posts on this forum, and seeing some pictures of the "crack" above the driver's side door, I checked it last night and sure enough, I have the same crack!!! Ugh!!
Okay, once again, I am so disallusioned....
H3gal
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RE: Problem with H3 - 4/5/2006 10:30:28 AM
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H3gal
Posts: 25
Joined: 4/5/2006
Status: offline
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Wow, thanks Dennis. I appreciate your quick responses and your assurances. I was disheartened to say the least...
About the rental car. Dealership isn't offering one because they say H3 is driveable and safe. I called Hummer's number (actually GM I learn) and they state if I rent a car to go on my long trip, that is my expense because the dealer states the truck is okay to drive. Dealer states that the problem won't get "worse" and that we won't break down. When I contacted Hummer's number, they stated that they can't assure me I won't break down and when I ask them who is going to ship my truck 1,500 miles back to my home area if I DO break down, they give me a song and a dance! (basically, they'll "try" to work with me "at that time" and 'if' I break down). Do I want to take that chance and ruin my long planned vacation? Heck no!
Sounds like a run around to me. I voiced multiple complaints to them though.
Hey, sounds like that crack will get fixed too -
But all this is leaving a bad taste in my mouth...
H3gal
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RE: Problem with H3 - 4/5/2006 3:07:00 PM
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Sisco22
Posts: 54
Joined: 3/1/2006
Status: offline
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Got a quick question...does anyone have problems with the turning off the traction control? I hit the button and no light comes on. But when i went mud riding a couple weekends ago it was flashing because it was kicking in. I tried turning it off here recently and it wouldn't never show up anything. Any ideas?
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