RE: EXTENDED WARRANTY CONTACT INFO (Full Version)

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RE: EXTENDED WARRANTY CONTACT INFO

  

LawWyfe -> RE: EXTENDED WARRANTY CONTACT INFO (2/8/2007 7:47:31 PM)

Denny...read my previous posts...it varies from state to state..it is not legal in every state.

  
Dennis -> RE: EXTENDED WARRANTY CONTACT INFO (2/8/2007 7:50:57 PM)

Oops! Sorry babe, you're right (as usual)[:D][:(]..I'd didn't get to read the whole thread yet, I was responding as I went...[:D]

LawWyfe -> RE: EXTENDED WARRANTY CONTACT INFO (2/8/2007 7:52:30 PM)

[sm=kissykissy.gif]

LawWyfe -> RE: NEW EXTENDED WARRANTY CONTACT INFO (2/9/2007 1:26:59 PM)

Just an update on the battle of the extended warranty.  I never received my letter from the last phone conversation I had with a representative  (nearly a month ago) who CALLED ME and gave me the final word of what they were willing to offer me. So, back to the phones I went yesterday. 
 
I just got off the phone with a different representative who apologized and informed me that that other rep didn't know what she was talking about and had no business offering me what she did last month!  She also informed me that GM has now changed the parameters completely of what they are willing to offer! (Nevermind the fact that I have been going at this since November AND promised a couple different things!)
I would venture to say that due to the vast amount of head replacement issues that they are now having, and the amount of money they are losing (like H3Head posted) - they are no longer giving  the higher extended warranties.  They may extend a year or so from your current warranty and maybe an additional 10,000 miles or so!
 
I of course at this point spoke my mind and said plenty that I won't bother to repeat...long story short..it's still under review (AGAIN)....and I believe that I will be getting screwed along with many others.

HummerGuy -> RE: NEW EXTENDED WARRANTY CONTACT INFO (2/9/2007 1:38:08 PM)

Do you want me to ask my litigation attorneys about this?  Unfortunately they wouldn't be able to do anything about it (you can figure out why) but I can get some info as to what can be done.  This is freakin' rediculous already.  Now I'M PISSED for you.  Who the hell is running the show over there? They pass the buck like a bunch of chimps swinging from tree to tree.

LawWyfe -> RE: NEW EXTENDED WARRANTY CONTACT INFO (2/9/2007 1:40:30 PM)

They got their jobs thru "careerbuilder.com" [:D]  Sure, any advice anyone has that is legit is welcomed. And yes, I am thoroughly PISSED when I am told I am getting one thing then it seems I am getting nothing..at least for the moment anyway

HummerGuy -> RE: NEW EXTENDED WARRANTY CONTACT INFO (2/9/2007 1:45:13 PM)

I have a suggestion.  This is all assuming you have the time.  Why don't you get a list together of everybody on here who has had the problem, and get every one of them to go online and file a BBB report against GM on this issue? THEN maybe they'll listen to what you have to say.  Find out the name of whomever it is at GM that is in charge of Warranty repair and/or customer service for the Hummers, and tell him/her, if you don't figure this out now, we are all going to do this. 

Remember when you all dug into the original poster about going too far making a bigger deal then it was about filing a class-action lawsuit? This sure sounds like it's leading to that.  Realistically, it won't happen unless somebody wants to do it pro-bono as a career booster, but you never know.  I think "deceptive business practices" or possibly "misleading the consumer" may fall into the catagory of promising one thing and giving another.

H3Head -> RE: NEW EXTENDED WARRANTY CONTACT INFO (2/9/2007 1:47:50 PM)

I find it hard to beleive GM is losing money.  Even if they replaced the head on every single H3 ever made.  What do I know though.  Does it cost GM money to extend the warranty for people who had this problem?  The truth always comes out in the end. 

LawWyfe -> RE: NEW EXTENDED WARRANTY CONTACT INFO (2/9/2007 2:07:15 PM)

Mikey, I have never been a litigious person - don't agree with it and it's wrong - UNLESS there is good and just cause for it.  It is part of what is wrong with society today when everyone sues just for the hell of it to make a buck. 
 
But, now I am MAD and you bet I will be looking into various options here. The thing that gets my DANDER up Denny..is that WE are the ones who made this H3 the success that it became!  WE folks who took a chance on a new 1st year model!  WE  folks who are now being screwed with a product that was produced with bad components, and GM is now saying "OH SH*T, we can't continue to make it right for these poor folks because we are losing too much money!" AND WE folks who made this H3 the success it was have now been slapped in the face even further with the new 2007's double the warranty! Am I mad? YOU BET!

Dennis -> RE: NEW EXTENDED WARRANTY CONTACT INFO (2/9/2007 2:11:06 PM)

[:D][sm=love.gif]about the dander thingy..love ya![:D][:D]

HummerGuy -> RE: NEW EXTENDED WARRANTY CONTACT INFO (2/9/2007 2:16:44 PM)

I don't agree with anybody sueing anybody else anyless it's justifyable either.  I'm just suggestion that route if things get to extremes and GM all of the sudden decides they aren't going to honor any of the promised they made to any of their customers. 

Larain60 -> RE: NEW EXTENDED WARRANTY CONTACT INFO (2/13/2007 7:20:59 PM)

FYI I also had the head replaced.  Originally the case manager told me they would explore giving me the extended warranty.  My truck was tied up for almost a month.

I just got the issue resolved, and in lieu of a warranty extension they are paying my truck payment for a month.

Im just happy my H3 is running well -- and they made good on the inconvenience.

Good luck all.

Dennis -> RE: NEW EXTENDED WARRANTY CONTACT INFO (2/13/2007 7:26:14 PM)

Well dear..did they kiss you?....Cuz you got screwed with the sort end..Sorry to be so blunt...But one months car payment will not fix a future problem with the engine if you are out of warranty...They definitely got the better end of the deal

RutDogg -> RE: NEW EXTENDED WARRANTY CONTACT INFO (2/13/2007 8:31:26 PM)

quote:

ORIGINAL: Dennis

Well dear..did they kiss you?....Cuz you got screwed with the sort end..Sorry to be so blunt...But one months car payment will not fix a future problem with the engine if you are out of warranty...They definitely got the better end of the deal


I couldn't agree more.  What the heck...they made a payment...and that's ok?!  I don't think so...your engine just had some pretty serious work done to it because of a manufacturer defect.  I would call and get the extended warranty anyways.  Don't settle for that nonsense![&:]

Larain60 -> RE: NEW EXTENDED WARRANTY CONTACT INFO (2/13/2007 9:45:01 PM)

I appreciate the feedback.

I had several options instead of GM paying one month's truck payment.

(1) Explore a lemon law claim in NJ to determine I had none since it was fixed and didnt meet the requirements under law.

(2) File a superior court claim for breach of warranty, maybe, then assuming I won, when it got to damages calculations I would show less than a month out of services when I was in a 2007 H3 loaner (smelly one but new) and GM also offered a month's payment on top of it.

(3) Throw a hissy, sell the H3 and take a beating on the depreciation in value.

(4) Have GM pay 1 month's truck payment which is quite substantial, and continue to enjoy what the H3 has to offer me.

Option 4 was the best option under my set of circumstances, especially since GM doesnt appear to be throwing extended warranties around at this point.

Thanks all.

  

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