RE: EXTENDED WARRANTY CONTACT INFO (Full Version)

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RE: EXTENDED WARRANTY CONTACT INFO

  

beachman -> RE: EXTENDED WARRANTY CONTACT INFO (1/17/2007 10:35:09 AM)

So they could have renewed my On-Star too... Damn it I am a push over....

  
LawWyfe -> RE: EXTENDED WARRANTY CONTACT INFO (1/17/2007 12:05:56 PM)

quote:

ORIGINAL: beachman

So they could have renewed my On-Star too... Damn it I am a push over....


This is one thing I discussed with GM just last week which really TICKS ME OFF!  I am happy for those who are being taken care of and getting the nice added perks, BUT GM/Hummer's lack of consistancy rather IRKS me!  It just is not fair and I relayed this in my conversation.  I informed the representative that I was speaking with that I was aware that some are getting full bumper to bumper extended warranties, and others just the powertrain extension. Some are getting 75K mile extensions and some are getting 100K mile extensions.  As well as some have gotten a year of maintainance free and now OnStar extended for a year.  I also relayed that we "are a cult of sorts and a tightknit group" who "talk" so to speak.  Don't get me wrong, again, I am thrilled for those who are being taken care of BUT, I feel GM should have a consistant policy which takes care of us ALL in the SAME GOOD CONSISTANT manner! If you are one of those who got added perks, I am sure you are thrilled as well, but think of those who did not come close to getting taken care of in the same manner...I am sure you folks are just a little less thrilled!? 
 
I also said that I was TICKED because we all took a chance on the brand new model H3 helping make it such a success and then for GM to take the next 07 model year and double the warranty was just a little bit unfair to us - particularly when it has far less (and perhaps NO) chance of head/valve issues with the manufacture of the new improved parts.

HummerGuy -> RE: EXTENDED WARRANTY CONTACT INFO (1/17/2007 12:17:06 PM)

I'm going to look into this and see if I can do anything.  I can't make any promises, but all I can say is I have a very good connection to someone high up in the company that may or may not be able to help everybody.  Because of confidentiality issues that's pretty much all I can say.  I'll try to get in touch with some people and see if anything can be done.

beachman -> RE: EXTENDED WARRANTY CONTACT INFO (1/17/2007 1:14:12 PM)

I am thinking about calling back and asking for 100k miles versus 75... I am hoping they don't have to call back the Dealer again...

Beach

nascar 17 -> RE: EXTENDED WARRANTY CONTACT INFO (1/17/2007 1:26:51 PM)

I agree with you.thats why they ask (what do you want us to do for you first). i guess they hope it will be something easy and simple. i always ask for more and then see what happens. i told them that the extended warranty was great but it wouldnt be used till the 50,000 factory one was used up or till i got 50.000 miles on my hummer. i need something extra to protect me NOW why i travel out of town. since my onstar was needing renewed this feb i wanted it renewed and would like them to do it for me since it is gm also. and i got it.

Dennis -> RE: EXTENDED WARRANTY CONTACT INFO (1/17/2007 10:42:07 PM)

quote:

ORIGINAL: LawWyfe

quote:

ORIGINAL: beachman

So they could have renewed my On-Star too... Damn it I am a push over....


This is one thing I discussed with GM just last week which really TICKS ME OFF!  I am happy for those who are being taken care of and getting the nice added perks, BUT GM/Hummer's lack of consistancy rather IRKS me!  It just is not fair and I relayed this in my conversation.  I informed the representative that I was speaking with that I was aware that some are getting full bumper to bumper extended warranties, and others just the powertrain extension. Some are getting 75K mile extensions and some are getting 100K mile extensions.  As well as some have gotten a year of maintainance free and now OnStar extended for a year.  I also relayed that we "are a cult of sorts and a tightknit group" who "talk" so to speak.  Don't get me wrong, again, I am thrilled for those who are being taken care of BUT, I feel GM should have a consistant policy which takes care of us ALL in the SAME GOOD CONSISTANT manner! If you are one of those who got added perks, I am sure you are thrilled as well, but think of those who did not come close to getting taken care of in the same manner...I am sure you folks are just a little less thrilled!? 
 
I also said that I was TICKED because we all took a chance on the brand new model H3 helping make it such a success and then for GM to take the next 07 model year and double the warranty was just a little bit unfair to us - particularly when it has far less (and perhaps NO) chance of head/valve issues with the manufacture of the new improved parts.



You are absolutely right, you fine hunk a woman...This cat and mouse BS is crazy, with these warranty extentions...

GM..Let's get up front across the board on this..Don't you want repeat buyers?

LawWyfe -> RE: EXTENDED WARRANTY CONTACT INFO (1/17/2007 10:55:49 PM)

Thank you Denny...I AM WOMAN!!! HEAR ME ROAR! <bitch> [:@]

Dennis -> RE: EXTENDED WARRANTY CONTACT INFO (1/17/2007 11:08:28 PM)

Denny...I like that, has a nice ring to it, when you say it..[sm=smiley9.gif]

sjr21805 -> RE: EXTENDED WARRANTY CONTACT INFO (1/30/2007 1:08:01 PM)

Hi everyone!  I am new to this so I'm sorry if I ask something that has already been asked in a previous post. I have had my truck for almost 2 years and have almost 40,000 miles on it. I took my truck in last week for the check engine light. They said it was becuse there is a misfire in cyl # 3. I have to take it in this week for them to fix it. I never thought about an extended warranty should I ask my service guy about it or should I call the number that LawWyfe posted? Thank you for your help! 

Dennis -> RE: EXTENDED WARRANTY CONTACT INFO (1/30/2007 1:11:46 PM)

YES you definately want to get the extended warranty..Insist on it!!!

LawWyfe -> RE: EXTENDED WARRANTY CONTACT INFO (1/30/2007 2:03:09 PM)

quote:

ORIGINAL: sjr21805

Hi everyone!  I am new to this so I'm sorry if I ask something that has already been asked in a previous post. I have had my truck for almost 2 years and have almost 40,000 miles on it. I took my truck in last week for the check engine light. They said it was becuse there is a misfire in cyl # 3. I have to take it in this week for them to fix it. I never thought about an extended warranty should I ask my service guy about it or should I call the number that LawWyfe posted? Thank you for your help! 


sjr, YOU have to be your own advocate on this, because no one else will be (your dealer, etc)!  Call the number that I have posted and insist on a good extended warranty.  It may take you numerous phonecalls and a long of period of time to get it accomplished, as it did for me - BUT persevere until you have it and in writing! GM/Hummer has taken care of me well, but at my insistance. Thank goodness this happened to you BEFORE your warranty ended since you are at such high mileage already. Good luck!

FordTruck -> RE: EXTENDED WARRANTY CONTACT INFO (2/6/2007 6:07:08 PM)

Thank you for all the great information.  I will be calling them tomarrow.  I will leave out wanting OnStar because I would rather have GM give me a better extended warranty.  Thank you

LawWyfe -> RE: EXTENDED WARRANTY CONTACT INFO (2/6/2007 6:24:00 PM)

Good luck.  I chose to throw in another year of OnStar because it makes me feel more safe and secure when I am traveling by myself long distances which I tend to do several times a year.  It also emails me a report (I have always gotten mine monthly like clockwork) and this was my 1st tipoff that I had head problems. Besides GM owns OnStar..why not ask for it?

H3Head -> RE: EXTENDED WARRANTY CONTACT INFO (2/8/2007 3:30:10 PM)

I just had my head replaced on my 2006 H3.  It has 9,125 miles.  The only reason my H3 has that many miles is because of a long road trip I just went on.  Close to 7,500 of highway miles.  I havnt even gone over 80mph.  I happened to talk to another H3 owner while at the dealer with same head problem.  He told me to call GM and have my warranty extended.  He said call as soon as possible because GM is going to stop offering the extended warranty very soon.  That GM is losing lots of money on this.  I know nothing about cars so I figured I would do some research on this before I call.  This is when I came accross this forum.  I have been reading these posts for 2 days now lol.  I called the number Lawwyfe left instead of the one I got from a google search.  I was given a case # and told they would call me back.  They said there is no known Head issues with the H3.  The dealer told me they have been doing lots of them and it is no big deal.  That there was a problem in the machining of the head or something.  A $40,000.00 car and already engine work.  I dont know how major having a head replaced is but it scares me.  They should do a little somehting for me no?  I figured I would register and tell little bit about my story.  Im not to good at explaining things lol sorry for long post. 

LawWyfe -> RE: EXTENDED WARRANTY CONTACT INFO (2/8/2007 4:08:40 PM)

H3Head, you arent related to FordEscort or Fordtruck are you? You all seem to have the same writing style.  LOL 
I find it hard to believe that they told you that there are no known head issues with the H3 and IF they did then they lied to you! Also there would not be 1100 of these parts on backorder if there was "no known head issue!" If you indeed do have this problem then yes, call every and any number you find whether it is under our info posts or you Googled it and complain and refer to your case #and insist that they make it right for you - UNTIL they make it right for you.  Good luck

  

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