RE: EXTENDED WARRANTY CONTACT INFO
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RE: EXTENDED WARRANTY CONTACT INFO - 4/9/2007 7:43:04 PM
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Jeep
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HUMMER
< Message edited by Jeep -- 4/11/2007 10:32:29 PM >
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RE: EXTENDED WARRANTY CONTACT INFO - 4/9/2007 10:05:46 PM
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LawWyfe
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I DON'T have a powertrain warranty. I only have a warranty on certain parts of the engine and they are all listed in the letter. Too many to list here.
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2006 Hummer H3 Boulder Gray
Simple and understated and not all tricked out!
Sometimes less is better......OK...some BLING since I joined here!
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RE: EXTENDED WARRANTY CONTACT INFO - 4/10/2007 8:11:08 AM
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jbiancolli
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mine is engine components only also
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RE: EXTENDED WARRANTY CONTACT INFO - 4/10/2007 8:35:44 AM
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LawWyfe
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And I would have been satisfied with this as well, but DO NOT call me on the telephone, tell me you have GREAT NEWS for me!!! Then promise me one thing and then send me something different OR worse tell me oh gee sorry we made a mistake, you aren't getting that...not once but TWICE!
_____________________________
2006 Hummer H3 Boulder Gray
Simple and understated and not all tricked out!
Sometimes less is better......OK...some BLING since I joined here!
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RE: EXTENDED WARRANTY CONTACT INFO - 4/11/2007 7:40:46 AM
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Jeep
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They listed these parts in a letter? Weird. You should have reveived a Warranty Agreement Document with a letter. The certificate would have your VIN and personal info, validation codes and stored in the database. I don't see how a letter could be valid in proving any kind of warranty. Who is to say you just didn't print one up yourself. Do they have this on record and can confirm it? If so, I wouldn't worry about it. You should feel good you got the main part of your engine covered.
The letter just explains everything and kisses butt little, sorry valued customer... ect. The Hummer customer assistance numbers weren't working out for me. (866) 790-5600 (866) 486-6376 I called a GM Customer Service number. I searched for about a hour for the number for you and can not find. It's around here somewhere. I will post right away when I find or call the dealer, thats where I got it. It's also weird some people get 7 years. It should be 5 years 100,000.
< Message edited by Jeep -- 4/11/2007 7:45:11 AM >
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RE: EXTENDED WARRANTY CONTACT INFO - 4/11/2007 9:01:20 AM
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LawWyfe
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Lil HB thanks for the offer! I don't know what will get me some satisfaction at this point. I am expecting another call this week as they check in with me weekly to tell me they are still working on it lol. (I am sure it will be the same nonsense.) I will wait this out a bit longer as I feel sure they are thinking I will eventually tire and give up...NOT!
_____________________________
2006 Hummer H3 Boulder Gray
Simple and understated and not all tricked out!
Sometimes less is better......OK...some BLING since I joined here!
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RE: EXTENDED WARRANTY CONTACT INFO - 4/11/2007 9:09:11 AM
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LawWyfe
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Jeep, it is merely a letter with my name and vin # etc. on it as well as what the parameters of the extended warranty are. But it is also on GM stationary with a special "watermark" on it that distinguishes it as valid and real. I already said I would have been satisfied with it - had I not been promised via telephone something more, coupled with the fact that quite a few others here were given much more (a year's extended OnStar, 2 years of oil changes, GMPP which is basically a bumper to bumper ext. warranty, etc etc) - after I received my letter. My argument all along has been that GM should have some consistancy in handling this issue and taken care of those who have had this issue in good faith. Why is it that this is a 2nd go round of you questioning me on what I received?
_____________________________
2006 Hummer H3 Boulder Gray
Simple and understated and not all tricked out!
Sometimes less is better......OK...some BLING since I joined here!
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RE: EXTENDED WARRANTY CONTACT INFO - 4/11/2007 9:33:56 AM
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Jeep
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What? What makes you think im questioning you? Yet the 2nd time? Im questioning GM's way of doing things. I'm wondering if someone is yanking your chain, maybe an employee who was quitting I dont know. How is someone to know a "letter" is even going to stand up when they go to use it. Come 60,000 miles and you need it, whats to say the dealer doesnt say theres no record of this, ect. Like you said, theres no consistancy in what GM is doing. Sending out different types of letters, documents, promisses. Your totally off base. Im trying to help, forget it.
< Message edited by Jeep -- 4/11/2007 9:41:01 AM >
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RE: EXTENDED WARRANTY CONTACT INFO - 4/11/2007 9:48:35 AM
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LawWyfe
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I made the statement because early on ( a couple months ago) we went round and round over this lol. And I have been questioned here several times as to whether I really did get a letter and then challenged to post it here to prove I was being truthful. So pardon me if after 5 mos of this BS - if I am a bit sensitive. 
Did you get something other than a letter? And you are RIGHT...GM is handling different people in different ways and that is part of my beef! It is a slap in the face from GM to see others post here (which was awhile back) that they got all these extra perks added onto their extended warranties yet others get less. Why is this? I truly don't think most here would lie about that either...why? What would they have to gain? I have been dealing up until recently with a couple people who have been with GM all along (5 mos now) but was recently handed over to someone else because I think she got tired of having to call me weekly and tell me nothing has been resolved and I am still working on it!
_____________________________
2006 Hummer H3 Boulder Gray
Simple and understated and not all tricked out!
Sometimes less is better......OK...some BLING since I joined here!
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RE: EXTENDED WARRANTY CONTACT INFO - 4/12/2007 1:57:37 PM
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Jeep
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I think the number we called was (313) 556-5000 General Motors
That is General Motors but dont think the correct one. Maybe they can help.
< Message edited by Jeep -- 4/12/2007 2:19:51 PM >
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Printable Version
I received a call on Fri and supposedly they have finally approved my warranty and are going to put this in writing in an email to me this next week, and once I have that, I am supposed to relinguish my original letter to my service manager at my dealer - then they will mail me the new letter. It is 84 mos/70K miles from date of letter relinquish. We will see what happens in the next couple weeks. 
