Dealer lost my new H3 !!

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Dealer lost my new H3 !!

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Dealer lost my new H3 !! - 3/12/2006 2:06:21 AM

skeeet

Posts: 256
Joined: 2/2/2006
Status: offline

I ordered my h3 at the end of Jan. and was told it was built 3 weeks ago and given the vin. #. Monday the dealer said they could not locate my H3. I called the next day and they said it was on a rail car but all the dealer's cars were not being unloaded because of some rail yard backup. They are telling me it has been in that rail yard almost 2 weeks and they can not say would it will get to the dealership. Does this sound possible? I keep thinking it is in a body shop and they are waiting for the paint to dry.

Post #: 1

RE: Dealer lost my new H3 !! - 3/12/2006 6:41:12 AM

hummerific

Posts: 150
Joined: 2/5/2006
Status: offline

Isnt there a delivery date on your contract? You should tell them that you want to be compensated for every day it's too late. And give GM a call.

(in reply to skeeet)

Post #: 2

RE: Dealer lost my new H3 !! - 3/12/2006 9:41:56 AM

dilo2001gt

Posts: 4300
Status: offline

could be when you do get it look it over real good
or if you live close by to the rail yard go take a look

(in reply to hummerific)

Post #: 3

RE: Dealer lost my new H3 !! - 3/13/2006 1:39:44 AM

skeeet

Posts: 256
Joined: 2/2/2006
Status: offline

No contract other than a price agreement. Dealer said 6 to 8 week wait but that is not in writing. I put a $2000 deposit down with my American Express card and am not sure if I back out that I will get that money back and Am. Exp. could not tell me what they would do until they contacted the dealer. After waiting 8 weeks I do not want to cancel if it will only be another week. Besides i do not want to order all over from start. The 3 hummer dealers in Phoenix are all owned by the same family and they gouge the buyers ( which is why I bought out of state) with a desert package that you have to buy. It is over $2000 for a paint protectant ( that I bet will ruin the paint in 3 years - you should not even wax a new car until the paint dries), seat cloth treatment and other fluff plus they will only discount $500 max. and they get that back with they dealer fees. Phoenix is the worst place to buy a Hummer! The salespeople do not even know their product. The salesperson told me that the trailer package includes a extra heavy duty radiator but upon contacting Hummer direct they said that was not true.

(in reply to dilo2001gt)

Post #: 4