RE: the mini bus is in the shop
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RE: the mini bus is in the shop - 11/16/2006 8:00:07 PM
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finskeeper
Posts: 107
Joined: 10/5/2006
Status: offline
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I second (or 5th) everyone's comments... no charge. When mine got towed, a loaner (and rep) from Enterprise was waiting. He swiped my CC and DL and off I went. Next day, dropped the keys off to the service manager and that was that. I even (accidently  ) gave them a CC that we had recently cancelled (my wife lost hers).
I may be wrong, but I was thinking, the only exception to the freebee loaner would be if your vehicle didn't spend the night in the shop. I can't be sure, but I believe the service guys found the problem the same afternoon. They probably could have returned my H3 late in the day, but they said they would test drive it 'again' in the morning.. and to return the loaner in the morning. (Strange comment.) Can anyone confirm that it needs to be held overnight?
< Message edited by finskeeper -- 11/16/2006 8:02:08 PM >
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'06 H3 Lux Boulder Grey (or Gray... I can't tell the difference!)
'87 300ZX Black (of course!)
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RE: the mini bus is in the shop - 11/16/2006 8:20:53 PM
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BirdEye
Posts: 155
Joined: 10/19/2006
Status: offline
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The dealer has mentioned to me 2 times that you get a loaner if your baby has to stay in the shop overnight. Now, this is with the '07 warranty. Both times they had to keep it (installing tint, and a steering shaft) they had a loaner H3 waiting for me...they only made a copy of my insurance and driver's license and I was out the door. Best service I've had from any dealer.
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Ted Kennedy's car has killed more people than my guns.
Proud 2007 H3 Owner, Black Adv/Lux, Off Road Roof Lamps, Black Grille, Black Brushguard, Black Tube Steps, Tow Pkg, XM, 6 Disc Monsoon, No Bling, and a Big-Ass Sunroof
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RE: the mini bus is in the shop - 11/17/2006 3:59:23 AM
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HummBob
Posts: 15972
Joined: 5/6/2006
Status: online
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Mike....They're FULL OF SH1T!!
I've had loaners for 3 days to 1/2 a day, with no problems/charge.
I really think it's the dealers discretion. And we all know there are AWESOME dealers and SH1TTY dealers!!
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2004 Black Hummer H2
2007 Black Escalade
 
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RE: the mini bus is in the shop - 11/17/2006 8:56:45 AM
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ZYNE
Posts: 2453
Joined: 10/9/2006
From: Cincinnati, OH
Status: offline
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I've had everything from Enterprise Rental cars to picking one out of the demo line on the lot and never, NEVER; been charged a dime for it. This across several different makes and dealers in the Cinci area. Your dealer needs a lesson in customer service in my opinion!
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RE: the mini bus is in the shop - 11/17/2006 9:07:46 AM
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Ghostrider
Posts: 542
Joined: 9/18/2006
Status: offline
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I had a loaner when mine went in for 3 hours...No charge as long as I filled it back up when I brought it back. It was the dealers loaner car though because it had 7,000 miles and those grrrreat fake wood grain plastic lables epoxyed to the dash that said "Thank You For Not Smoking"
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RE: the mini bus is in the shop - 11/17/2006 9:30:06 AM
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ZYNE
Posts: 2453
Joined: 10/9/2006
From: Cincinnati, OH
Status: offline
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quote:
ORIGINAL: Ghostrider
I had a loaner when mine went in for 3 hours...No charge as long as I filled it back up when I brought it back. It was the dealers loaner car though because it had 7,000 miles and those grrrreat fake wood grain plastic lables epoxyed to the dash that said "Thank You For Not Smoking"
I always seem to notice those AFTER I light up ... ohh well ....
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RE: the mini bus is in the shop - 11/17/2006 11:30:44 AM
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Sugardaddy
Posts: 1800
Joined: 7/10/2006
Status: offline
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That dealer just plain SUCKS!!!! The're totally f-ing you. And apparently their service techs suck as well. The dealer that I used to take mine to also never had a clue either. They either never heard of the problem that I had, so therefore it was simply dismissed, even though I still have the same problem, or it didn't do it for them. I was talking to a Subaru tech the other day at a bar in Pittsburgh. He was from Cinncinati and was here for training. When he and I discussed some of my H2's problems, he told me that there's nothing wrong with the truck, it's just the incompetence of the techs!!! Now that I believe! Can I get an AMEN!! ZYNO here's you chance to look good in front of the in-laws.
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RE: the mini bus is in the shop - 11/17/2006 12:51:11 PM
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ZYNE
Posts: 2453
Joined: 10/9/2006
From: Cincinnati, OH
Status: offline
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ME? MOI? Look good infront of my in-laws!? I have no reasons for even trying ... :) Let alone in that fashion :P
< Message edited by ZYNE -- 11/17/2006 1:09:29 PM >
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RE: the mini bus is in the shop - 11/17/2006 1:43:57 PM
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ZYNE
Posts: 2453
Joined: 10/9/2006
From: Cincinnati, OH
Status: offline
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quote:
ORIGINAL: Dennis
RE: No Smoking...
WHAT?"
Isn't more of a suggestion anyways!? :)
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Printable Version
Let em put 5 new motors in it...as long as I get that Caddi as a loaner it's all good