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cnynctry -> RE: GM Performance Dual Exhaust (11/5/2006 2:43:58 PM)
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As someone else mentioned on the forum, the Magnuson-Moss Act protects you in most situations. Read it, download it and take it to the idiot service manager and let him explain why he said what he did. then ask him to accompany you to see the Owner / Manager of the dealership. Watch him backpedal. The Magnuson-Moss Warranty Act states, in part, in Title 15, United States Code, Section 2302, subdivision (c): Under this federal statute, a manufacturer who issues a warranty on your motor vehicle is prohibited from requiring you to use a service or maintenance item, unless such item is provided, free of charge, under your warranty or unless the Federal Trade Commission (FTC) waives this prohibition against the manufacturer. Further, under the act, aftermarket equipment that improves performance does not automatically void a vehicle manufacturer's original warranty, unless the warranty clearly states the addition of aftermarket equipment automatically voids your vehicle's warranty, or if it can be proven that the aftermarket device is the direct cause of the failure. Under the Magnuson-Moss Act, a dealer must prove, not just vocalize, that aftermarket equipment caused the need for repairs before it can deny warranty coverage. If the dealer cannot prove such a claim — or it proffers a questionable explanation — it is your legal right to demand compliance with the warranty. The Federal Trade Commission administers the Magnuson-Moss Act and monitors compliance with warranty law.
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