Hummer parts club serice UPDATE!! please read

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Hummer parts club serice UPDATE!! please read

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Hummer parts club serice UPDATE!! please read - 5/7/2008 6:00:33 PM

jackk frost

Posts: 95
Joined: 2/20/2008
Status: offline

A few weeks ago I posted about a problem I had with a Billy boat exhaust I had ordered from Hummer parts club. Any way tonight I got a call from the owner of the company himself to check up on how things went when I finaly did recieve the exhuast and to tell me that since he felt so bad about what happend I could choose any 1 product he sell's (with in reason) and he would have it sent out to me immediatly.
I would like to say I am shocked and floored that he has gone to this extent to make things right with a customer especialy considering he has told me that Billy boat was the reason for the delay not him which I honestly do believe him. I just thought since I took the time to give him a thumbs down when I had bad service I would also take the time to give him a thumbs up. If your reading this post thanks allot I will be buying more parts from you in the future and will be in touch here soon on a gas cap cover thanks again Hummer parts club!!!

_____________________________

08 H3
Pro comp wheels 17x9
Super swamper trxus 33x12.50 M/T tires
pcmforlesstune
Billy Boat exhaust

CAUSE I'M TOO BALLA TO CARE

Post #: 1

RE: Hummer parts club serice UPDATE!! please read - 5/8/2008 12:45:01 AM

HummBob

Posts: 13201
Joined: 5/6/2006
Status: offline

It's always nice to hear about a HAPPY ENDING!!!!

_____________________________

2004 Black Hummer H2
http://www.cardomain.com/ride/2398886/1

2007 Black Escalade

(in reply to jackk frost)

Post #: 2

RE: Hummer parts club serice UPDATE!! please read - 5/8/2008 9:54:57 AM

3hummers

Posts: 8817
Joined: 9/23/2007
Status: offline

Glad to hear another outstanding customer service story.

_____________________________

2006 H1 Alpha wagon
1997 H1 wagon
2008 H3 Alpha

(in reply to HummBob)

Post #: 3

RE: Hummer parts club serice UPDATE!! please read - 5/8/2008 10:42:58 AM

jackk frost

Posts: 95
Joined: 2/20/2008
Status: offline

Ya I think Dave over at Hummer Parts Club gets big thumbs up here. It really say's allot to me that he is willing to go this far to make things right. I hope everyone here takes a look at Hummer parts club before making thier next order. Thanks again Dave if you read here

_____________________________

08 H3
Pro comp wheels 17x9
Super swamper trxus 33x12.50 M/T tires
pcmforlesstune
Billy Boat exhaust

CAUSE I'M TOO BALLA TO CARE

(in reply to 3hummers)

Post #: 4

RE: Hummer parts club serice UPDATE!! please read - 5/8/2008 7:01:24 PM

HummBob

Posts: 13201
Joined: 5/6/2006
Status: offline

quote:

ORIGINAL: 3hummers

Glad to hear another outstanding customer service story.

SPEAKING of OUTSTANDING Customer Service(sorry to thread jack), but I've got to add MUCHO CUDOS to DANNY FROM VOLANT!!!!

I enquired last year about the new POWERCORE filter for my Volant CAI!!

http://www.volantpowercore.com/

As MOST of you who KNOW me, easier is BETTER so I wanted this 100,000 mile filter!!!!

Anyhoo, he told me last spring that the R & D for the H2 wasn't done yet to e-mail him again in the Summer '07! So I did, and they still hadn't finished it yet!! So I gave him some time so I e-mailed him in November '07!! Still not completed, which I understand, R & D takes TIME!!

So Danny e-mail's me today asking for my shipping address.

He says he appreciated my patience and is sending me the Powercore Filter for my Volant CAI...........FREE!!!!

WOW!!!

_____________________________

2004 Black Hummer H2
http://www.cardomain.com/ride/2398886/1

2007 Black Escalade

(in reply to 3hummers)

Post #: 5

RE: Hummer parts club serice UPDATE!! please read - 5/8/2008 9:52:06 PM

dizzy

Posts: 259
Joined: 9/26/2006
Status: offline

AWESOME!

(in reply to HummBob)

Post #: 6

RE: Hummer parts club serice UPDATE!! please read - 5/8/2008 10:23:33 PM

3hummers

Posts: 8817
Joined: 9/23/2007
Status: offline

The forum is full of great people, sponsors and vendors. That is what makes it such a great place.

_____________________________

2006 H1 Alpha wagon
1997 H1 wagon
2008 H3 Alpha

(in reply to dizzy)

Post #: 7