Steering Shaft Question--Need Answer ASAP (Full Version)

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Steering Shaft Question--Need Answer ASAP

  

solarflare -> Steering Shaft Question--Need Answer ASAP (3/6/2008 11:41:43 AM)

I have a question...and need the answer asap.  I know the revised part #25900714 and the TSB for the fix is #07-02-35-006B. 

I had my dealership do the fix, but the repair order says: Replaced loose and noisy upper steering shaft.  Part#:15167588  E770 Shaft, Steering Intermeddiate Replace.

I can't find any reference to that part number...and was wondering if it is different for the Alpha model????  I just called and spoke with the service rep and he said they pluck my VIN into the computer and whatever it comes back with they do......(sounds like a funny story to me).  I then told him that I requested the part number listed above with the TSB.....and that's what I want it my 3.  I still had a small clunk on the way home with their fix, so my suspicion is that they replaced it with the original part that is no good in the first place.

Does anyone have an answer for this??????

  
Doc Olds -> RE: Steering Shaft Question--Need Answer ASAP (3/6/2008 12:03:05 PM)

Bulletin 07-02-35-006, and been replaced by #07-02-35-006B and does NOT include 06 or 08 Hummers. Not to imply that an intermediate steering shaft on any vehicle, including 08 Hummers can’t go bad, but this bulletin is only for 07 Hummers (and Colorado/Canyon) due to the new designed that was initiated on that platform in 07. The 08 was changed again.

"Subject: Clunk or Knock Noise Heard and/or Felt Through Steering Wheel or Brake and Accelerator Pedals (Replace Lower Steering (Intermediate) Shaft) #07-02-35-006B - (10/18/2007)
Models: 2007 Chevrolet Colorado, 2007 GMC Canyon, 2007 HUMMER H3 with 3.7L Inline 5 Cylinder Engine (VIN E -- RPO LLR)


This bulletin is being revised to provide important steps to follow when replacing the lower I-shaft. Refer to "Important" information found in the Correction Section of this bulletin. Please discard Corporate Bulletin Number 07-02-35-006A (Section 02 -- Steering).
Condition
Some customers may comment on a clunk or knock noise being heard or felt through the steering wheel and/or brake and accelerator pedals. This issue may be more prevalent in hotter temperatures.
Cause
This condition may be caused by a slip/stick condition in the lower steering (intermediate) shaft. "
 
Your 08 already has a redisigned different part in it.  So, you are asking them to do solarflare red peppers (like my color above [:D]) to a grape.[8|]
What the service guy told you is basically correct.  They go by the TSBs (or lack thereof) for your vehicle.  You do not need the old fix, but you may?? need something different.   Drive it some miles in warm weather and see what it does.  Good luck.

solarflare -> RE: Steering Shaft Question--Need Answer ASAP (3/6/2008 1:40:27 PM)

OK,
Thanks Doc!!!
Geez, if he had just explained it that way....it would make sense. I didn't realize that the 08' models were all redesigned again. Would this still hold true if my Alpha was built in August of 2007????
Just wondering if I have an issue because of the early build date.....is it possible that I got half 07 parts and half 08 parts?

solarflare -> RE: Steering Shaft Question--Need Answer ASAP (3/6/2008 4:57:32 PM)

Ok, well here is what has happened since:
Spoke with Hummer CC and got a really nice guy. He did some research for me. He said that the bulletin doesn't specifically apply to my vehicle, but there is one for the 08' Alpha that he did find, regarding the shaft for steering. He said he would call the dealer and speak with the service rep. I asked him for the tsb #, but he said he is not allowed to give out that info.

I will keep you all informed if something is done to my H3 that fixes the issue.....I know a few other Alpha owners had mentioned that they thought they also had the steering shaft problem.

3hummers -> RE: Steering Shaft Question--Need Answer ASAP (3/6/2008 5:41:12 PM)

Have not had that issue on the H3 Alpha. Have about 9200 miles on it so far. Not sure why the TSB is such a secret.

rhill20 -> RE: Steering Shaft Question--Need Answer ASAP (3/6/2008 7:19:56 PM)

Solar, are you related to Mike (HummerGuy)? You poor thing have had issues since day one. I hope they get this fixed for you soon!

solarflare -> RE: Steering Shaft Question--Need Answer ASAP (3/7/2008 3:43:49 AM)

Rich,
No, not related to HummerGuy....???  Why do you ask?

Nevermind.....LOL

That just flew right over my head.  To early in the morning to be thinking straight at work..haha

I think I will just drive my 3.  See what happens....I know I'm supposed to get called back tonight from Hummer CC.  I'll see what he has to say.  Besides the Hummer Dealership is having a HummerHappening on the 19th of this month.  Whole catered dinner right at the dealership and they give away stuff to!  The only bad part is that it's 2 hours one direction and on a Weds. night......but I might go to one just to check it out.......

Doc Olds -> RE: Steering Shaft Question--Need Answer ASAP (3/7/2008 5:13:22 AM)

Go for it Brandi!  Could be fun.  Be careful on the drive to and fro the Happening.

solarflare -> RE: Steering Shaft Question--Need Answer ASAP (3/7/2008 8:05:38 PM)

Ok, got a call from HCC....and well he left a message for the service rep.....the service rep never called him back......can't imagine why......

Now HCC will try again on Tuesday, but he wasn't to thrilled with him so far.....

  

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