UPDATE: Front-end Rattle...Any Suggestions? - Page 11

I'll double check when I take in to get the leather installed next week (hopefully).
 
Thanks for the advice.

I just bought another 2007 H3 (birch white) today here in Guam and once again, I felt the rattling 30mins after leaving the dealership.  I called my salesman right away and he said he'll place an order for the replacement lower steering shaft. 
 
The wife and I have been driving our black 2007 H3 with the replacment lower steering shaft for 2 weeks now and we still haven't felt any rattling. The fix seems to be holding on!

Got mine fixed two weeks ago, no clunking or rattles since and we've had 90+ temps.  Glad to finally be rid of the gremlins...

I have been experiencing the same problem with my 06.  Would it be the same thing?

quote:

ORIGINAL: Humzilla
I have been experiencing the same problem with my 06.  Would it be the same thing?

 
Yes, as many people with '06 H3s have had the same issue.
 
As many of you know, I was one of the first to experience the problem (or at least report it with the local dealer) here in Va Beach.  It's been almost a month since I had the new lower shaft replacement and all is well.  Weather has been much cooler here just recently, but I had a good couple weeks of hot weather and all seems to be ok.
There's still that part of me that fully expects to have the problem return when it starts getting hot again next year, but hopefully that will not be the case.
Hope everyone else is getting their fixes in a timely manner.  It's certainly much easier to enjoy driving w/o it feeling like the whole front end is going to drop out.
  

The new replacement part continues to hold.  My H3 is running great, even during warm weather (90's).

quote:

ORIGINAL: H3PR

The new replacement part continues to hold.  My H3 is running great, even during warm weather (90's).

Hello all!

I just picked up my tactical H3 yesterday with 8 miles and needless to say, I am plagued with this shaft issue. I will call them in the morning. For Hummer not to disclose this issue to me made me feel like I got "shafted". I bought mine at Mcginnis, is that where you got yours serviced in Houston? Anyone I should speak to that is knowledgeable?

quote:

ORIGINAL: TacticalH3

quote:

ORIGINAL: H3PR

The new replacement part continues to hold.  My H3 is running great, even during warm weather (90's).

Hello all!

I just picked up my tactical H3 yesterday with 8 miles and needless to say, I am plagued with this shaft issue. I will call them in the morning. For Hummer not to disclose this issue to me made me feel like I got "shafted". I bought mine at Mcginnis, is that where you got yours serviced in Houston? Anyone I should speak to that is knowledgeable?

 
It looks like you got yours serviced at demontrond. Mcginnis is closer to my house. Has anyone in Houston serviced theirs at Mcginnis in I-10?

I spoke to Don @ Mcginnis and he stated that their is no replacement part for the vehicle. He is instructed to replace it with an existing one. How is this the case when others here have recieved the part? Gotta reread this thread and call him back. 

I heard there was a TSB put out by GM on this issue, but I can't find it listed online anywhere.  Can somone confirm the TSB number?

TacticalH3- The below has been posted several times previously in this thread, but I realize reading through thye whole thing is a pain, so here you go.
 
The NEW part # is 25900714 - Shaft - Lower Steering

GM Bulletin #07-02-45-006
 
Now call McGinnis(sp?) and update them on the info THEY should be updating YOU on.
 
I know I have already vented elsewhere in the thread about this, but I can't believe the utter stupidity and lack of knowledge at so many dealerships.  That ANY dealer, after the length of time this issue has been occuring widespread, would not know about the new lower shaft replacement is beyond me.  That any dealer at this point would sell an H3 w/o knowing that the lower shaft needs replacement is beyond me. 
Dealers need to start requiring that at least one person on staff be responsible for researching forum threads related to the vehicles they sell.  My dealer was on top of the issue once it became more widely noticed by local H3 owners, but when I forst mentioned it to them, I had to point them to this thread so they would know what the hell I was talking about.

 

quote:

ORIGINAL: greenshirt77

TacticalH3- The below has been posted several times previously in this thread, but I realize reading through thye whole thing is a pain, so here you go.

The NEW part # is 25900714 - Shaft - Lower Steering

GM Bulletin #07-02-45-006

Now call McGinnis(sp?) and update them on the info THEY should be updating YOU on.

I know I have already vented elsewhere in the thread about this, but I can't believe the utter stupidity and lack of knowledge at so many dealerships.  That ANY dealer, after the length of time this issue has been occuring widespread, would not know about the new lower shaft replacement is beyond me.  That any dealer at this point would sell an H3 w/o knowing that the lower shaft needs replacement is beyond me. 
Dealers need to start requiring that at least one person on staff be responsible for researching forum threads related to the vehicles they sell.  My dealer was on top of the issue once it became more widely noticed by local H3 owners, but when I forst mentioned it to them, I had to point them to this thread so they would know what the hell I was talking about.

 
Thank you greenshirt for your help! I left a message on his voicemail. This Don is suppose to be the man at this dealership. He stated that there is no replacement part from GM. GM instructed him to replace it with existing ones. He stated that it fixes the problem half of the time. <---This was my first conversation with him. I then called him again and left a voicemail message on his phone about the part number, I did not know the TSB number at this time. I am still waiting for his call. 

BTW: This is my first domestic...lol. Needless to say, it's falling apart with only 200 miles on it. I do like it but I do not know how much longer I will be able to stand it.

Keep on him, or call someone else there, if he doesn't get back to you promply. 
IMO, he's not "the man" if he honestly doesn't know about this issue.  The info he's giving you is several months old.  It became obvious very early on after the issue was discovered that replacement with the old shaft assembly was not going to fix the problem.  Hence the new lower shaft that has been avail now for at least a month.
He is either incapable of doing his job properly, or he is not being honest with you.  Either is unacceptable.
I'd like to give him the benefit of the doubt, but the odds are not in his favor.
Good luck. 

quote:

ORIGINAL: greenshirt77

Keep on him, or call someone else there, if he doesn't get back to you promply. 
IMO, he's not "the man" if he honestly doesn't know about this issue.  The info he's giving you is several months old.  It became obvious very early on after the issue was discovered that replacement with the old shaft assembly was not going to fix the problem.  Hence the new lower shaft that has been avail now for at least a month.
He is either incapable of doing his job properly, or he is not being honest with you.  Either is unacceptable.
I'd like to give him the benefit of the doubt, but the odds are not in his favor.
Good luck. 

 
I just got a voicemail from him. The part number that I provided him is not the final fix. That is the part number that you provided me. I did not provide him with the TSB# at the time because I did not know it. He stated that, the part number I provided is what they use. This part number only fixes half of the H3's that they do. He stated that we need to take the 1st step in replacing the shaft with the part number you provided and wait for the redesigned part. Does this make sense to you?

Wow.
That is all I can say.
 
If I were you, I would think twice about dealing with him, as well as that dealership altogether.
You need to give him the bulletin #, as well as suggest that he call GM about this.  If he were competent, he would have already done these things and found out that the part # (the one I listed above) is for the new part.  Someone much earlier in this thread mentioned that GM may have decided to use the same part #, even though they redesigned the lower shaft.
Either way, it is the correct part #.  I'm looking at the invoice from my dealer as I type this and that is the correct #.
The other option for you is just to agree that you should replace with the old (now non-existing) lower shaft and allow him to remain ignorant about it.  It's funny- I bet his 50/50 success rate is because half of the fixes they've performed were with the old part, and the other half have been with the new, all w/o him even knowing. 
May the farce- er, force- be with you.
 
 

quote:

ORIGINAL: greenshirt77

  Someone much earlier in this thread mentioned that GM may have decided to use the same part #, even though they redesigned the lower shaft.

 
I am hoping this is the case. I will call another dealer to check his credibility. Can someone verify is the new part number is the same as the old part number?

[/quote]
Can someone verify is the new part number is the same as the old part number?
[/quote]
 
I am already attempting to verify this for you- whether the part # is the old one, or is a brand new # doesn't matter.  The part # listed above IS the correct part #.  It is on my invoive. 

quote:

ORIGINAL: greenshirt77

Can someone verify is the new part number is the same as the old part number?


I am already attempting to verify this for you- whether the part # is the old one, or is a brand new # doesn't matter.  The part # listed above IS the correct part #.  It is on my invoive. 

 
I am sure you are right. The SA at McGinnis stated that is the part# he is using. It only fixes half of the H3s. I have not called another dealer yet. He also stated that this is not the final fix. Dunno why.

TH3,congrats on the purchace! 
 
if you bought the h3 from them i would highly suggest you remind the "stealership" about the dealer survey you will be receiving from Hummer in a few weeks, in which YOU get to grade their service and list your general comments about them from which you are having to chase them down and give them the TSB's that they should already have there. but judging by the service you are getting or lack of i would go to another hummer dealer and get the waranty work done, or at least get them to get your "stealerships" head out of their arse. (i ended up traveling 60 miles more to do business with Moore Hummer in richmond va. than deal with Hall Hummer in va. beach who didnt seem to want my business bc i was in cut off shorts and t shirt)
 
 
 

"I just picked up my tactical H3 yesterday with 8 miles and needless to say, I am plagued with this shaft issue. I will call them in the morning. For Hummer not to disclose this issue to me made me feel like I got "shafted". I bought mine at Mcginnis, is that where you got yours serviced in Houston? Anyone I should speak to that is knowledgeable? "

Just dropped my 07 H3 off to have the steering shaft repaired.......I gave him the part #25900714 when I called and he called me back confirming the # matched.

I'm glad I ran across this forum, I have the same rattle too, had 8 miles on it when I drove off the lot too, along with a shaking mirror glass, misaligned steering wheel and bad vibration, reminds me of cars 30 years ago, where you took 'em back with 15 or 20 things wrong, unacceptable by todays standards.  I was told all the mirrors did that, funny thing is, my road test vehicle didn't have a shaking mirror and neither did 8 H3's on the lot.  It's been back twice & come home with the same problems still there.  No road test nowadays ???  The sales staff  was and is outstanding, I'm still reserving judgement on the service dept, but it's not looking good, which is why I usually do my own work. Had I road tested the 1 I bought, they would have lost a sale. 

Just got mine back. #25900714 was used as a replacement. SA still stated that this is not the final fix but hope it works. 
 
The problem seem to be fixed. It was about 90 degrees today with a 30 min. drive and no issues.
 
My reciept did not state that an alignment was performed, is this needed? Who got one with a shaft replatement?

The new lower steering shaft was replaced on my first H3 and an alignment wasn't necessary. It's been over a month and it's doing fine.  I'm still waiting for my new H3 to be worked on. 

I took mine in yesterday, but it was not the Shaft. They said the "stabelizer links" were loose and about to fall off. So they removed them to make sure they were fine and put 'em on and re-torqued them. NOISE IS GONE!!